Workday Systems Analyst
Robert Half
Remote
analyst
management
hr
team
administration
security
rh
analysis
system solutions
test
configuration
design
training
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August 31, 2022
Robert Half
San Ramon, CA
FULL_TIME
Our client is looking for a Senior Workday Systems Analyst to join the HR Information Systems Team. Specific responsibilities include:
Business Requirements, System Analysis/ Evaluation
- Reviews, analyzes, and refines business requirements, formulating system solutions in line with overall business strategies.
- Understands system functionality. Identifies, recommends, and implements improvements to business and system processes.
- Translates customer needs into functional requirement documentation that can be presented to management, business owners, system teams, and vendors.
- Assesses impact to current and future business environments and processes, analyzing upstream and downstream impact to business and systems.
- Consults with appropriate Product Managers to obtain input for business requirements and system solutions.
- Provides guidance and expertise to team members in developing detailed business requirements and determining solutions to address requirements.
System Development (Build/Test/Roll-out)
- Build system configuration for enhancements, upgrades, new functionality, etc. Coordinates with Vendor/IT on any changes to Integrations, Reports, etc. Defines test plans for unit and system testing and lead testing effort.
- Conducts all phases of system changes -- planning, design, testing, implementation, and training.
- Plans, prepares, facilitates, and monitors the execution of complex system and User Acceptance testing -- which typically includes multiple business groups across multiple environments.
- Works on system defects and obtains approval from business if functionality changes are needed.
- Obtains migration approvals from management.
Production Support/System Administration
- Log, document, and track support issues. Provides status updates to Customer, as needed.
- Troubleshoots escalated issues from other team members. Analyzes, diagnoses, and determines action plan to resolve issues.
- Identifies alternatives to solve business problems. Makes recommendations based on available resources, cost, and time criteria.
- Provides guidance and expertise to team members in analyzing and resolving issues, as well as providing oversight to System Admin tasks.
Security Administration/Audit Controls
- Provides security administration of HR Systems including maintenance of user roles and profiles.
- Troubleshoots user access issues for RH and Protiviti users.
Relationship Management -- Establishes and maintains strong internal and external customer and vendor relationships.
- Serves as liaison with Vendor, IT, and various departments within RH and Protiviti.
- Communicates with impacted and interested groups within RH and Protiviti.
- Supports teamwork and solicits input from internal and external customers on processes, procedures, and technology.
- Conducts and/or facilitates management training sessions related to system enhancements or any changes made to processes, procedures, or policies.
- Ensures a high level of customer service to both internal and external customers.
Requirements
Qualifications:
- Bachelor’s Degree in business, HR, MIS or related area.
- 4+ years’ experience in Workday with business analysis, design, configuration, security, testing, and implementation.
- Solid experience in MS Office applications: Excel, Word, PowerPoint, Outlook. Experience with MS Project helpful.
- Experience with full Software Development Life Cycle preferred.
- Excellent verbal and written communications.
- Good organizational, analytical and time management skills.
- Ability to communicate/present information to employees on all levels, and in small and large groups.
- Ability to identify solutions to problems, listen actively, and exercise sound judgment.
- Establish and maintain strong customer relationships, work independently and with others.
- Research/troubleshoot issues, make recommendations, prepare proposals, meet deadlines.
- High level of attention to detail and accuracy.
- Sound knowledge of HR Business Processes and Functions
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