Workday Systems Analyst

Robert Half Remote
analyst management hr team administration security rh analysis system solutions test configuration design training
August 31, 2022
Robert Half
San Ramon, CA
FULL_TIME

Our client is looking for a Senior Workday Systems Analyst to join the HR Information Systems Team. Specific responsibilities include:

Business Requirements, System Analysis/ Evaluation

  • Reviews, analyzes, and refines business requirements, formulating system solutions in line with overall business strategies.
  •  Understands system functionality.  Identifies, recommends, and implements improvements to business and system processes.
  • Translates customer needs into functional requirement documentation that can be presented to management, business owners, system teams, and vendors.
  • Assesses impact to current and future business environments and processes, analyzing upstream and downstream impact to business and systems.
  •  Consults with appropriate Product Managers to obtain input for business requirements and system solutions.
  •  Provides guidance and expertise to team members in developing detailed business requirements and determining solutions to address requirements.

System Development (Build/Test/Roll-out)

  •  Build system configuration for enhancements, upgrades, new functionality, etc.  Coordinates with Vendor/IT on any changes to Integrations, Reports, etc.  Defines test plans for unit and system testing and lead testing effort.
  • Conducts all phases of system changes -- planning, design, testing, implementation, and training.
  • Plans, prepares, facilitates, and monitors the execution of complex system and User Acceptance testing -- which typically includes multiple business groups across multiple environments. 
  • Works on system defects and obtains approval from business if functionality changes are needed.  
  • Obtains migration approvals from management.

Production Support/System Administration

  • Log, document, and track support issues.  Provides status updates to Customer, as needed.
  • Troubleshoots escalated issues from other team members.  Analyzes, diagnoses, and determines action plan to resolve issues. 
  • Identifies alternatives to solve business problems.  Makes recommendations based on available resources, cost, and time criteria.
  • Provides guidance and expertise to team members in analyzing and resolving issues, as well as providing oversight to System Admin tasks.

Security Administration/Audit Controls

  • Provides security administration of HR Systems including maintenance of user roles and profiles.
  • Troubleshoots user access issues for RH and Protiviti users.

Relationship Management -- Establishes and maintains strong internal and external customer and vendor relationships.

  • Serves as liaison with Vendor, IT, and various departments within RH and Protiviti.
  • Communicates with impacted and interested groups within RH and Protiviti.
  • Supports teamwork and solicits input from internal and external customers on processes, procedures, and technology.
  • Conducts and/or facilitates management training sessions related to system enhancements or any changes made to processes, procedures, or policies.
  • Ensures a high level of customer service to both internal and external customers.


Requirements

Qualifications:

  • Bachelor’s Degree in business, HR, MIS or related area.
  • 4+ years’ experience in Workday with business analysis, design, configuration, security, testing, and implementation. 
  • Solid experience in MS Office applications:  Excel, Word, PowerPoint, Outlook.  Experience with MS Project helpful.
  • Experience with full Software Development Life Cycle preferred.
  • Excellent verbal and written communications.
  • Good organizational, analytical and time management skills.
  • Ability to communicate/present information to employees on all levels, and in small and large groups.
  • Ability to identify solutions to problems, listen actively, and exercise sound judgment.
  • Establish and maintain strong customer relationships, work independently and with others.
  • Research/troubleshoot issues, make recommendations, prepare proposals, meet deadlines.
  • High level of attention to detail and accuracy.
  • Sound knowledge of HR Business Processes and Functions

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