Sr. Manager, Business Analyst

Job Description

For more than 170 years, Pfizer has continuously worked to make a difference by delivering innovative therapies that improve the lives of our patients. By building a talented community of colleagues that align with our patient-focused purpose and core values, Pfizer has improved global health and impacted more than 780 million patients around the world.

In 2021, Pfizer expanded its global footprint to Tampa, establishing a strategic powerhouse that brings together multi-disciplinary, professional services including Finance, Accounting, Treasury, Digital, HR Services, Sourcing, Commercial and Project Management into a single, centralized location. With so many diverse and highly-skilled colleagues supporting multiple functions and services across the organization, Pfizer Tampa offers ample opportunity to engage in newer ways of working that enhance, simplify, and transform how we deliver treatments to our patients.

Located in Heights Union, the Pfizer Tampa site offers a modern industrial design, the latest in innovative technology, and close proximity to Downtown with views of the Tampa Riverwalk and access to the Channel district and Bayshore Boulevard. From an onsite fitness center to top floor panoramic balconies and outdoor patio, our activity-based space will provide various ways of working to offer collaboration and flexibility to colleagues. The Pfizer Tampa site has constructed an atmosphere that fosters interaction and prioritizes colleague health and wellness.

Additionally, to achieve breakthroughs that change patients' lives, Pfizer is revolutionizing and evolving how colleagues work today. This year, Pfizer launched a new initiative that we call Log In For Your Day where a majority of colleagues can arrange with their manager to work remotely two or three days a week while still maintaining the ability to collaborate regularly in person at our sites. This flexible working model blends the best of remote work and on-site collaboration to drive greater flexibility, support work-life balance, and promote a vibrant, agile, and innovative culture.

Role Summary

This role resides in the Pfizer Digital Client Partner organization supporting multiple lines within Global Product Development (GPD).

This Business Analyst will work in partnership with Client Partners supporting the Global Product Development organization to deliver key Digital solutions. The Business Analyst is responsible for understanding, elaborating, and communicating requirements to ensure technology solutions and strategy initiatives meet the needs of their intended audience.

Role Responsibilities

• Establish relationships with customers and members of project teams and liaise between the business and technical members of the project team, ensuring customer needs are understood.
• Utilize specific techniques to elicit requirements from stakeholders, analyze, organize, document, and validate the resulting requirements, communicate and secure agreement on the requirements across stakeholders.
• Understand and apply the principles of Digital Product Management.
• Build, validate and update diagrams, models and other artifacts to describe business processes, conceptual information models, organizational structure, business area context and/or system requirements.
• Establish the requirements baseline and trace requirements throughout the project lifecycle.
• Manage change in requirements over the project/system lifecycle.
• Provide input on design to ensure that the design meets the requirements.
• Support the development of the testing plan and scripts, support the execution of user acceptance testing and ensure all requirements are met in the final solution.
• Plan and communicate the requirements management approach and change management plan to be used for the project. Provide input to the project work breakdown structure and the overall project plan.
• Identify areas of risk due to requirements and surface to the project manager.
• Partner with the project manager to assess the impact of changes in requirements on the project scope and timelines.
• Define BA staffing profile for vendor contracted BA resources.
• Oversee vendor contracted resources and/or provide coaching to junior BAs.

In partnership with the Delivery Lead, Client Partner lead, and/or Product Management Lead this role will:

• Contribute to pre-project business case development.
• Contribute to strategic planning.
• Act as an advocate for customers and identify areas (such as business process) that need to be improved to ensure project success.

In partnership with other Senior BAs and BA Sponsor this role will:

• Set direction for BA discipline within the organization.
• Advance emerging trends and techniques within the BA discipline.
• Participate in the BA Community of Practice

BASIC QUALIFICATIONS

• Bachelor's degree required, preferably in a scientific discipline or computer science.
• 7+ years experience in project level business analysis using standard requirements business analysis techniques including brainstorming, interviewing, requirements sessions, activity diagrams, process modeling, conceptual data modeling, use case and wireframes.
• 3-5 years' experience in program level business analysis leadership.
• Familiarity with systems life cycles and organizational change management desired.
• Relevant experience in Information Technology in the context of the pharmaceutical industry, an understanding of clinical development processes, within the Research, Development, Regulatory or Safety domains preferred.
• IIBA Business Analysis certification preferred.

REQUIRED CAPABILITIES

• Facilitation, consensus building, organization and excellent written communication skills.
• Ability to work in ambiguous situations.
• Demonstrated skills in analysis and problem solving.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Experience working on Agile project deliveries.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Ability to travel, in person attendance at onsite and offsite meetings as required.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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