Telecommute Financial Technology Collections Agent

VirtualVocations Remote
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January 16, 2023
VirtualVocations
Newark, New Jersey
A financial technology company is filling a position for a Telecommute Financial Technology Collections Agent.

Individual must be able to fulfill the following responsibilities:
Work in an environment that requires 100% phone-based customer interaction
Demonstrate personal excellence including punctuality, integrity, and accountability
Adhere to internal policies by applying sound ethical judgment regarding personal behavior, conduct and business
Applicants must meet the following qualifications:

High School diploma/GED
Minimum of one year of collection or customer service experience, either by phone or face-to-face
Proficiency with basic computer functions
Ability to navigate multiple call center platforms while staying engaged with our customers on the phone and handle the cases accurately
Strong attention to detail and a strong drive to follow up on unsolved cases
Ability to ensure compliance with applicable laws, rules, and regulations

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