Customer Service Representative - Work From Home

OppFi Remote
customer service customer service representative service representative representative work from home call center remote medical dental pto customer service customer service rep loan
March 14, 2023
Miami, Florida
[Call Center / Remote] - Anywhere in U.S.
/ $16.50 per hour / Medical, dental & vision / 401k match / PTO / Weekend availability - As a Customer Service Rep you'll:
Assist customers with general inquiries about current loan statuses and payment arrangements such as account maintenance, payment cancellations, enrollment into assistance programs, and balance details; Quickly identify and solve problems at the moment while providing troubleshooting support and navigating multiple platforms via internet browser and other software; Liaison between Originations, Servicing, Collections, and multiple departments, rerouting calls as necessary.
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