Professional Services Solutions Consultant - Remote

Clari Remote
remote revenue sales operations drive remote customer success management forecasting strategy sales operations leadership cross functional
March 19, 2023
Clari
Boston, Massachusetts

Clari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here are you ready to achieve remarkable with us?



As a Professional Services Solutions Consultant, you'll be the primary person to implement our product and to ensure that our customers are getting value after going live. You will use your expertise and experience to provide best practices to the customer while helping them solve their challenges. The ideal candidate is curious, consultative, well-organized, articulate, and excited about working in a fast-paced environment.


This is a fully remote opportunity but is preferred to be worked from the Eastern time zone.


Responsibilities


  • Work with new customers to understand their environment and their aspiration to optimize revenue operations and then gather relevant requirements
  • Discuss revenue operations strategy, provide best practices, and guide customers in operationalizing the Clari platform within their company
  • Translate requirements into standard use cases, configure the platform, confirm the solution with key influencers and executives, develop enablement plan, rollout Clari across their organization, and assist the customer in operationalizing and gaining value
  • Develop & maintain relationships with key customer champions, including VP Sales Operations/Revenue Operations, VP Sales, CRO, as well as other executives and leadership
  • Collaborate with customer and company thought leaders on best practices and extended capabilities
  • Proactively engage clients to drive product adoption and optimal product experiences
  • Ensure the customer will be a positive reference to other customers/prospects
  • Facilitate a smooth handoff to the Customer Success & Support teams
  • Build strong cross-functional relationships, working with Sales, Customer Success, and Support
  • Share your product expertise with the Product and Engineering teams to drive improvements and contribute to the roadmap


Qualifications


  • 5+ years of relevant experience required, including functional, technical, project management, strategy, change management, and integration capabilities
  • SFDC Certified Administrator and Certified Sales Cloud Consultant or similar level of skill/experience required; must be proficient with Salesforce administration, such as creating fields and formulas, building custom objects, updating role hierarchy, workflows, validation rules, configuring territories, and forecasting
  • Sales operations/revenue operations experience required
  • Successful track record implementing transformational SaaS applications into complex enterprise environments with leading best practices and thought leadership
  • Experience in working with cross-functional teams including Customer Success, Sales, Product Management, and Engineering
  • Superior communications skills and demonstrated ability to communicate/present effectively at all levels of the organization including the C-suite
  • Skilled at problem-solving and decision-making with the ability to navigate challenging situations in a professional manner


Perks and Benefits @ Clari


  • Remote-first with opportunities to work and celebrate in person
  • Medical, dental, vision, short & long-term disability, Life insurance, and EAP
  • Mental health support provided by Modern Health
  • Pre-IPO stock options
  • Well-being and professional development funds
  • Retirement 401(k) plan
  • 100% paid parental leave, plus fertility and family planning support provided by Maven
  • Discretionary paid time off, monthly take a break' days, and Focus Fridays
  • Focus on culture: Charitable giving match, plus in-person and virtual events



It is Clari's intent to pay all Clarians competitive wages and salaries that are motivational, fair, and equitable. The goal of Clari's compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay and grow at Clari.



Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to specific work location, skill set, depth of experience, education, and certifications.



The salary range for this position is $81,000 to $121,000. The compensation package for this position also includes stock options and company-paid benefits, including well-being and professional development stipends.



#BI-Remote



You'll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a nurturing and inclusive environment. One that is free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work-life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work for several years running. We'd love to have you join us on our journey to remarkable!


If you feel you don't meet 100% of the qualifications outlined above, we want you to apply! Clari believes in hiring people, not just skills. If you are passionate about learning and excited about what we are doing, then we want to hear from you.



Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you'll bring your whole self to the job.


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