Director, Business Management & Governance

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD .

Department Overview

The Director, Business Management & Governance, is an experienced people leader who can lead integration efforts and work collaboratively with a diverse set of stakeholders to ensure compliance with Model Risk policy, procedures and standards for managing Model Risk Management (MRM) throughout the US bank. The individual will be responsible for supporting MRM's integration management efforts and will work with close consultation with MRM executives and other First Line stakeholders to develop model risk integration strategies and planning and actively track and monitor progress to ensure identified issues can be addressed in a timely, high quality, sustainable and auditable manner.
The Director, Business Mgmt. & Governance is responsible for managing/overseeing the efforts of the various Risk Mgt groups in addressing control deficiencies identified as part of Regulatory Examinations, Compliance Reviews, Credit Risk Reviews or Internal Audits. The Director works closely with Business Line personnel to develop appropriate remediation responses and then actively tracks/monitors status to ensure all items are addressed in a timely, high quality, sustainable and auditable manner. In discharging these duties, the Director works closely with other control groups within the Bank (ie Regional Commercial Risk & Controls Group, Controls Process Group, Regulatory Program Management, Risk Management, Compliance, Audit, etc.) as well as external parties (ie External Audit, Regulators, etc.). The Director assists or directs the preparation of Challenge Committee/Audit presentations, helps prepare for examinations, assists in responding to preliminary findings and provides information for on-going controls reporting (ie Control Dashboards). Where appropriate, the Director will be expected to interact with Executive Management and/or make presentations to Senior Level personnel

This position reports into the US Head and AVP of Model Risk Management in Risk Management.

Job Description

• Oversees and directs others, including both Direct Reports (where applicable) and non-Direct Reports from Business Lines
• Manages relationships with multiple Business Lines within Risk Management
• Provides specialized Subject Matter Expertise to Business Lines on audit principles and processes and provides guidance in preparing for reviews/examinations, responding to inquiries, developing remediation actions plans and coordinating follow-up activities
• Works with Risk Leaders to develop appropriate remediation responses and actively track/monitor status to ensure all items are addressed in a timely, high quality, sustainable and auditable manner
• Ongoing controls reporting (ie Control Dashboards/Quality Assurance testing)
• Contributes to project management process and deliverables for assigned projects
• Assists with development of proactive strategies, tactics and programs to implement controls and effectively manage regulatory and governance issues
• Assists with strategic initiatives related to Risk Management and/or Governance and Control issues (Process Mapping, Self Assessments, Road-to-Strong Initiatives, etc.)
• Assesses overall significant risks and the effectiveness of governance and control programs, recommending changes to management/leaders
• Oversees strategic initiatives related to Risk Management and/or Governance and Control issues
• Provides accurate, organized and efficient operational support by collecting and tracking data, creating and maintaining files to ensure effective operations
• Interacts frequently with Senior and Executive Management in Leadership events and/or Challenge Panel presentations
• Manages projects or tasks that are often complex and multi-faceted, including scheduling/delegating activities and prioritizing accountabilities, projects and tasks to ensure proper resourcing and to meet established deadlines
• Works well independently and in team environment
• Exhibits strong decision-making abilities and follow-through on assigned tasks
• Possesses high level analytical skills and the ability to think strategically as well as tactically
• Exhibits excellent communication and presentation skills
• Exhibits excellent relationship management skills, including the ability to mediate difficult situations and influence outcomes in a respectful, professional and effective manner
• Represents Risk Management on internal/external committees where appropriate
• Assists in monitoring overall control environment by preparing Management Self Assessments and supporting reports
• Maintains confidentiality of data/materials/information received in course of discharging duties
• Exhibits willingness to travel to manage team members and/or Business Line contacts throughout the company footprint
• Consistently exhibits professionalism and sound judgment

Requirements

• 4 Year Degree or equivalent experience preferred
• 10+ Years of related experience in Risk Mgt, including proven Issues Remediation experience
• Project Management and/or similar experience required
• Working knowledge of project management and/or audit examination principles, processes and procedures required
• Employee development skills and experience required
• PC Skills/Experience (MS Office Suite, Visio, MS Project) required
• Must be eligible for employment under regulatory standards applicable to the position.

Qualifications

Preferred Qualifications:

5-7 years of proven experience leading communications and engagement activities in large, complex enterprise programs, preferably related to Model Risk Management or closely related field, in a large bank, consulting firm or regulator.
Proven leadership skills and history of working with cross functional, diverse teams
Excellent interpersonal and communication skills, written and oral
Demonstrated experience writing for Executive audiences, as well as creating compelling content - excellent PowerPoint skills
Ability to understand technical knowledge and transform it into digestible, simple, and clear communications
Strong organizational and project management skills, with the ability to work in a fast paced environment and manage multiple deadlines and competing priorities
Ability to navigate relationships and collaborate with stakeholders across the enterprise
Ability to juggle the priorities of multiple activities and stakeholders to meet diverse and sometimes conflicting deadlines/priorities
Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
Ability to balance and maintain a long term, strategic, as well as a tactical view of changes and communication/engagement events in order to identify risks and opportunities
Ability to operate within an ambiguous and constantly changing environment
Proven ability to deliver on time sensitive, complex projects that require interaction with multiple stakeholders.
Proven track record of promoting a positive and high performing work environment.
Working industry knowledge of Model Risk Management programs, foundational concepts and relevant regulatory guidance.
Advanced education in communications, management, finance related degrees

Hours

40

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.