Customer Service-Work from Home/ Train Onsite-R/O FL ONLY
Alorica
Remote
customer service
service work
work from home
onsite
customer service
interaction
serving
people
supervision
education
high school
microsoft
windows
March 15, 2023
Alorica
Cutler Bay, Florida
GET TO KNOW ALORICA
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
Performs routine customer service phone support to client specific needs. Work is performed under regular supervision.
JOB REQUIREMENTS
Minimum Education and Experience:
Knowledge, Skills and Abilities:
Work Environment:
Physical Demands:
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.
ABOUT ALORICA
Equal opportunity employer - Veterans/Disabled
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
Performs routine customer service phone support to client specific needs. Work is performed under regular supervision.
JOB REQUIREMENTS
Minimum Education and Experience:
High School Diploma or GED required; graduation from a college with an Associate's degree preferred
Customer service experience
Phone related customer service
Familiarity with Microsoft Windows, Word, and Excel applications
May require client specific bilingual language requirement, as necessary
Knowledge, Skills and Abilities:
Knowledge of product/procedures
Ability to use phone and computer systems
Customer service skills
Strong interpersonal skills
Excellent oral and written communication skills
Strong listening/comprehension skills
Ability to stay composed and objective
Patience/empathetic
Mental Acuity
Conversational
Confident/Assertive
Demonstrate a positive attitude
Work Environment:
Constant work performed in a climate controlled, call-center environment
Constant usage of phone and computer systems
Physical Demands:
Constant sedentary work
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.
ABOUT ALORICA
Equal opportunity employer - Veterans/Disabled
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.
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