Quality Assurance Information Coordinator

Description

Information Coordinator

Location: Virginia Beach, VA

Department: Quality Assurance

Job Type: Full-Time

Shift: Day shift; Monday Friday

LifeNet Health is searching for talented individuals who will embrace our mission of Saving Lives, Restoring Health, and Giving Hope.

LifeNet Health is the largest nonprofit organ procurement organization and tissue bank in the United States; as well as a leader in the field of bio-implants and regenerative medicine. We re looking for dedicated team members who value safety, quality, innovation, and service to support our goal in improving the quality of human life through organ and tissue donation.

How You Will Contribute To LifeNet Health s Success

As an Information Coordinator, you will perform initial donor and production related information and evaluate the information provided; coordinate the daily flow of donor charts/information for proper and timely review/approvals. Review records to ensure accuracy, quality and completeness of files in accordance with FDA regulations, AATB Standards, and LifeNet Health SOP.

What You ll Do

• Review documentation in a timely manner using all defined protocols for completeness and readiness, to move on to next review.
• Monitor status of records using manual and computerized tracking systems in appropriate manner.
• Interact using courteous, timely, appropriate and effective communication methods for both internal/external customers. Interact with assigned external clients to obtain missing, required information in a timely fashion. Communicates daily regarding records status with both internal and external customers.
• Provide accurate and timely documentation in donor charts and software systems.
• Performs paper record scanning to electronic format and verification of scanned document.
• Work closely with other QA staff members, fostering a team-oriented work environment, to obtain and monitor information needed to complete the donor chart (from both internal and external clients.

What You ll Bring (Minimum Requirements)

• High School Diploma or GED
• Two (2) years of work experience in Data Entry within a healthcare environment or similar industry
• Preferred Experience: Two (2) years experience working with patient medical records in a highly regulated environment
• Preferred Experience: Advanced degree or formal certificate in a related field (biological sciences) strongly preferred

These Would Be Nice Too (Knowledge Skills And Abilities)

• Proficient in MS Office and Database Applications: Demonstrated knowledge of advanced spreadsheet and database applications usage. Power Point, Excel, Word, Outlook, Microsoft Suite
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls
• Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization
• Independent Thinking and Decision Making: Daily independent thinking and decisions made regarding completeness of donor records, readiness for Quality Review or for other disposition. Requires following generally defined procedures
• Logical Analysis: Requires thinking through and solving problems step by step; often has to look beyond the obvious solution to a problem and dig deeper for the best solution
• Relationship Management: Builds and sustains partnerships across organizational boundaries and functions as well as outside the organization to achieve common goals and outcomes
• Attention to detail: Able to perform tasks thoroughly and with care; checks work to ensure high degree of accuracy/completeness and early/on-time delivery

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You won t find another company with a culture as strong as ours.

• 403(b) and Profit Sharing Plan
• Medical, dental, and vision coverage
• Corporate sponsored events
• Work-life balance with generous paid time off
• Tuition reimbursement
• Personal career and skill development opportunities
• Wellness Program
• Employee Assistance Program (EAP)
• Dedicated and passionate co-workers

We are proud to be an EEO/AA employer EOE/M/F/Disability/Vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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