Communications Specialist/Dispatcher
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NOW HIRING - FULL TIME DISPATCHER
$19.00-$20.00/HOUR
$500.00 SIGN ON BONUS
ON THE JOB TRAINING
Guardian Flight is currently seeking a full time Flight Coordinator/Dispatcher to join our Communication Center in South Jordan, UT.
The Communication Center is a fast-paced environment where Flight Coordinators work both individually and in a team environment to coordinate requests for patient transports via air ambulance across the United States.
The Communication Center is responsible for customer interaction, coordinating aircraft arrivals for patient transport, and monitoring both helicopter and fixed wing aircraft in flight. This exciting position promotes continued employee growth as you work closely with pilots, nurses, paramedics, aircraft mechanics and administrators to ensure our patients are flown to their destination in a safe and timely manner.
The Dispatch team works 12-hour shifts, scheduled for 7 shifts in a 14 day pay period (bi-weekly), with both day and night shift available. This schedule uniquely combines weekday/weekend shifts to allow employees 5-7 days off in a row each pay period providing for better work/life balance.
Position includes benefits including medical, dental and vision, paid time off (PTO), extra-shift pay, call-in pay, holiday pay and a 401K with an immediate company match. (For Full-Time employees only)
QUALIFICATIONS
- Previous dispatch experience is preferred
- Previous customer service and/or sales experience
- The ability to type at least 35 WPM
- Excellent verbal and written skills
- Problem solving and conflict resolution skills
- Proven ability to handle multiple tasks and rapidly changing priorities while maintaining attention to detail and superior customer service
- Basic math skills
- Time management skills
- General geographic knowledge and map reading skills
- Working knowledge of Microsoft Word, Excel, Outlook and Internet search engines
- Ability to think and act quickly under pressure
- Ability to answer and field calls from multiple phones
- Ability to learn quickly
- Ability to take direction and feedback well
Why Choose Guardian? As a quality air medical transport service, Guardian Flight is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.