Senior Product Specialist - VRF Controls (Remote)

The GEA Way

At GE Appliances, a Haier company, we come together to make good things, for life. As the fastest-growing appliance company in the U.S., we re powered by creators, thinkers and makers who believe that anything is possible and that there s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .

Interested in joining us on our journey?

We are looking for a Senior Product Specialist VRF Controls to join our team. This role supports the operational aspects of sales and serviceability for Haier VRF (Variable Refrigerant Flow) and Ductless products, with a focus on Controls products and solutions. Through cross functional relationships with product management, sales, marketing, technical service, and engineering, the Product Specialist will assist with end-to-end support, from product design and feature capability, VRF controls system application design, functionality, service, and training, to enable the best service and ownership experience. This is a remote position, reporting to the Director of Product Management - VRF.

Position

Senior Product Specialist - VRF Controls (Remote)

Location

USA, Louisville, KY

How You'll Create Possibilities

• Work with Spec Reps and Distributor channel partners to make sure the VRF controls products are properly applied and integrated into the overall project Controls solution by providing channel-partner-focused Controls training and application support

• Provide over-the-phone, email and/or onsite job site assistance to Spec Reps, Distributors, Contractors/Installers, and internal sales personnel for Controls systems installation, troubleshooting, startup and integration

• Partner to create Controls product application material content, provide Controls product and application training to internal and external sales force and customers, work with sales and product team and overcome specific application challenges

• Partner to create training course materials for Ductless and VRF Controls solutions, including: controls overviews, controls deep-dive, design and applications, installation, startup/commissioning, troubleshooting and service

• Provide technical expertise in creation and review of catalogs, brochures, submittals, guide specifications, engineering manuals etc for Controls products.

• Analyze, build, and maintain competitive Controls product application strategies for existing and new competitive products in the market

• Work closely with the Product team and factory R&D engineers to understand existing and new product features and operation to create strategic direction for proper product applications and competitively advantaging Haier over competitors

• Assist with identifying product needs, evaluate feasibility of product concepts, and develop documentation to effectively communicate concepts and requirements for use in the product planning roadmap

What You'll Bring to Our Team

Minimum Qualifications:

• Technical degree or technical training.

• Minimum of 5 years of experience in the residential and commercial HVAC industry

• Working knowledge of building automation system and controls

• Ability to read and interpret mechanical, electrical and architectural blueprints, specifications and HVAC equipment submittal data

• Comfortable presenting to and engaging with a technical audience including engineers, distributors and contractors.

• Strong problem-solver with a passion for training and customer support.

• Strong computer skills, including PowerPoint presentations & Microsoft Office Suite.

• Excellent written and verbal communication and interpersonal skills.

Preferred Qualifications:

• Engineering degree

• Technical experience in VRF controls (variable refrigerant flow) background is a plus

#GEAREMOTE

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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