Solution Architect - Remote

Solution Architect - Remote General information Country: United States Department: Presales & Implementation Date: Friday, January 13, 2023 Working time: Full-time Ref#: 20021606 Job Level: Individual Contributor Job Type: Experienced Job Field: Presales & Implementation Seniority Level: Mid-Senior Level Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we ve expanded into software and services to sustainably power today s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. Purpose This position supports the pursuit of new business and the implementation of newly won contracts. Candidates should expect to work across web to print, reprographics workflow automation, digital catalogues and digital campaign functions and to champion the benefits and adoption of Xerox s Multi-channel Engagement Platform (MCEP) Working under the direction of a Senior Solution Architect, the successful candidate should expect their responsibilities to grow with experience and become accountable for the development of winning, deliverable and profitable solutions. The Solution Architect is focused on: Maintaining expertise in the services Xerox offers and the products and solutions that are used in the delivery of those services. Maintaining a broad awareness of the development of technology and services within the industry. Crafting and documenting compelling, standardised & repeatable solutions and services in response to bids and tenders received. Working as part of cross-functional teams of Stakeholders and Subject Matter Experts contributing to the development of the solution. Gathering solution component costs and contributing to the development of the business case. Complying with corporate governance processes to ensure that solutions are fully documented and have the approval of relevant stakeholders. Supporting service transition into live service delivery including configuration of both software and hardware components. Supporting the Change Management Process and revising the solution as necessary based on changing client requirements. Scope Working in close collaboration with Sales, Bid Management, Consultants, IT, Human Resources, Commercial, Service Delivery and external partners, the Solution Architect will orchestrate and enable high-value deal wins in both competitive and non-competitive proposal situations. The Solution Architect will manage and lead the solution architecture work stream through deal closure and transition to handover to the service delivery teams. The Solution Architect is accountable for comprehensive, end-to-end solution design, deployment oversight, documentation and compliance with all governance requirements. The role will involve occasional travel in support of projects. Responsibilities Bid/Sales Support Works with Sales and Bid Managers in the presales phase of CS service(s) contract. Assists with the preparation and delivery of service contract proposals, bids and tenders. Solution Design Authority - Takes responsibility for all components input to solution design as well as to qualification and business approval meetings and tollgates. Cost and Risk Defines the approach to solution development, controlling scope and the work of the solution design team in order to ensure an acceptable cost structure. Able to articulate the entire solution to a client or partner on a technical and business level, clearly identifying benefits, assumptions and risks. Business Development Establishes customer requirements for a solution building strong relationships with relevant stakeholders in Xerox, customer organization and partners. Plays a key role in influencing the customer to choose Xerox. Requirements and Integrated Design Designs innovative solutions, and can manage the work of different specialists including partners and third parties - contributing to the design and implementation. Works with Xerox pursuit and commercial team to develop solution and business case. Re-use of Knowledge Proactively shares knowledge with colleagues and provides feedback to enable continuous improvement and learning from past experience. Updates and improves standard solution architect methodologies and collaterals based on learning and customer requirements/feedback. Promotes knowledge sharing with other stakeholders. Development Focus Takes responsibility for own professional development. Additionally, contributes to the development of Solution Architect expertise and methodologies within Xerox by sharing experience and presenting to colleagues at team events. Qualifications Background - Services based, technology enabled outsourced businesses such as digital reprographics, transactional print and mailing and the design and operation of onsite, near site or offsite production centers. Experience Design, onboarding and automating reprographics print and mailing applications and with particular emphasis on the migration of paper-based communications to digital delivery. The successful candidate will ideally demonstrate hands on experience in projects delivering web2print, reprographics workflow automation or personalized, 1 to 1 communications and resulting in the delivery of transactional and promotional communications using multiple channels. Supporting Skills Can articulate the principles of data privacy regulations and demonstrate their impact on solution design. Understands the principles of commercial business case development and P&L management. Has strong communication skills, both written and verbal, with the ability to describe the technical features and business benefits of solutions proposed. Excellent MS-Office skills Preferred Qualifications Prince II or similar project management accreditation ITIL and familiarity with its principles and practical application TOGAF or alternative architecture design frameworks Microsoft certifications #LI-KR1 #LI-Remote Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.