Customer Solution Architect

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. The team you'll be part of The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

This opening sells to key partners, Motorola, Pacific Network Group and Scientel to State, Local, Education and Transportation (SLED/T) end customers within the CX Enterprise. The Customer Solution Architect teams closely with an Account Manager to position, configure, and sell Nokia solutions and services in support of mission critical networks. Technologies are primarily Wireless Backhaul and IP Routing.

Private Wireless and broadband access opportunities are steadily increasing. What you will learn and contribute to The Enterprise team has a Customer Solution Architect opening supporting Partners Motorola, Pacific Network Group and Scientel in the US market. The successful candidate will have pre-sales engineering responsibility for thoroughly understanding customer requirements to position and price Nokia solutions and services.

As part of our team, you will:. Possess exceptional technical skills, preferably across domains. Engage across multiple Business Groups to propose customer focused, Nokia leveraged solutions for network evolution Need a strong understanding of Nokia internal process including Bill of Materials, Order Management, Salesforce management, etc Develop strong internal relationships with BG partners to include Product Line Management, Technical Support, Program Management and RBC leadership Be able to successfully articulate the Nokia Value Proposition and serve as the primary engineering focal point for key partners and end SLED/T customers Apply a self-starting, entrepreneurial approach to Sales Engineering is a fundamental requirement.

Your skills and experience You have:. Bachelor's Degree or Equivalent experience. Demonstrated success in challenging customer facing roles; ability to build positive relationships and serve as the primary technical face into Nokia.

Ability to work closely and dynamically across the U.S. Direct Sales teams to prioritize and balance workloads Up to 20% overnight travel to meet with customers, strategize with account leaders and represent Nokia at events. It would be nice if you also had:.

Business acumen and market/account strategy experience. Experience in the 'inter-operation' of Nokia products across complex network scenarios. Knowledge of our partners' cultures and strategies to navigate their environments.

Vision to build the sales pipeline and foster long term growth opportunity in your market What we offer Our customers are mission focused. Enterprise Partners SLED/T offers endless opportunities to solve timely and complex problems using advancing technology that directly benefits society. Opportunities abound for learning new products and cross-domain solutions, then applying what you learn to customer networks.

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:. One of the World's Most Ethical Companies by Ethisphere.

Gender-Equality Index by Bloomberg. Workplace Pride Global Benchmark. LGBT+ equality & best place to work by HRC Foundation At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Additional Information.

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