Sales Manager

What You'll Do:

The Sales Manager will be responsible for the constant development of leasing strategy and the optimization of leasing and marketing processes within Peak Property Group. This position will require increased travel in the onboarding period (50%) and will reduce to 25% once fully integrated into the position.

Responsibilities: 

• Establish an in-depth understanding of the Peak Property Group portfolios, including but not limited to unique selling points, objections, leasing trends, traffic patterns and how the portfolios fit within the competitive landscape. The Sales Manager will utilize learned data to optimize all aspects of the leasing process.


• Develop, implement and execute marketing efforts to obtain prospects and retain current residents.


• Oversee, assist and hold accountable all leasing agents to ensure proper execution of leasing production, such as sales skills and customer service. The Sales Manager will provide train, mentor and develop resources as needed while promoting a positive work environment.


• Work closely and collaborate with the Director of Operations and the National Sales Manager to ensure leasing production and marketing goals are met portfolio wide.


• Provide support and assistance to customer service efforts, which may include difficult conversations with residents or other parties


• Perform administrative and reporting duties as determined.


• Other duties as directed and assigned.

Who You Are:

• A sales ninja. You know what it takes to slay leases and can effectively close the sale. You share your knowledge to influence others to impact the bottom line. You set leasing goals for yourself and the team and are laser focused on achieving them


• A customer service guru. You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.


• A supportive team player. You work effectively with others and go above and beyond to support the needs of your fellow coworkers. You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.


• A courageous problem solver. You keep it cool when things get crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support the team.


• A masterful executor. You get things done. You fervently plan backwards to meet timelines, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.


• A detail-oriented individual. You pay attention to the small things that make a big difference. You look at information with a discerning eye to ensure its accuracy. You understand the importance of editing and proofreading your work to ensure it’s done right.

Qualifications:

• High school degree or equivalent required, bachelor’s degree in Property Management, Business or related field preferred.


• 3 – 5 years progressive experience in a multifamily property management role.


• Previous experience with Scattered Site property management preferred.


• Experience with Rent Manager or AppFolio or similar software systems preferred.


• Must have a valid Drivers License