Associate Analystu2013 Compliance (remote in California)

Maximus is currently hiring a remote Associate Analyst- Compliance to help support the California Health Professionals Recovery Program.

THIS POSITION IS REMOTE IN THE STATE OF CALIFORNIA.

PRIMARY RESPONSIBILITIES:

• Collects and analyzes incoming data and reports from treatment providers, facilities, participants and labs, worksite monitors, support group facilitators, and other team members, and inputs necessary information into the case management system and analyzes the data to determine participant’s level of compliance with the Recovery Terms and Conditions Agreement

• Develops remediation plan for the participant based on the employee’s judgment of the issue and level of noncompliance

• Alerts the CCM regarding any issues of noncompliance or special circumstances

• Performs follow-up calls to clarify or initially respond to non-compliance data from any of the above parties or contacts participant for additional relevant information to finalize compliance determination
• Responds to incoming calls from participants regarding their program participation, applicants regarding entry into the program, and licensees regarding general program information Develops positive relationships with program stakeholders, including the Client, and the general public. Is able to accurately represent the program purpose, requirements and philosophy to callers
• Prepares participant Recovery Agreements, selecting appropriate contract terms based on the participant’s individual case history. Responds to participant requests for materials, determines the appropriate documentation to dispense based on the participant’s individual need, and arranges for mailing, faxing or emailing the document(s)
• Is responsible for maintaining familiarity with the contract requirements and ensures time requirements are met in regard to Recovery Program policies and procedures, and contract performance requirements
• Maintains compilation, production, and timely distribution of the History and Profile (H&P) reports for submission to Clinical Case Manager (CCM), Recovery Program Managers (DPMs) and Recovery Evaluation Committee (DEC) members
• Produces Monthly Compliance/Non-Compliance reports and letters based on analysis of information received from participants, worksite monitors, support group facilitators, laboratory, and treatment providers
• May draft and send letters of correspondence to participants and other stakeholders
• Engages in Recovery Program Quality Assurance and Quality Control monitoring and evaluation
• Is responsible for a workload that may fluctuate from day to day, and must determine time required to complete tasks, prioritize work, and arrange for help from coworkers when necessary to meet deadlines with minimal supervision. May be asked by coworkers to assist in the same manner
• Meets all standards established for this position
• Maintains confidentiality of personal health information and ensures HIPAA requirements are met regarding all participant records. If determination of HIPAA breach is made, reports it immediately to management

MINIMUM QUALIFICATIONS:

• Bachelor's degree from an accredited college or university in Business, Behavioral Science, or related field

• Three-to-five years of experience in a behavioral health care setting related to chemical dependency, recovery, and/or mental illness preferred - experience may be substituted for educational requirement

• Computer literacy

• Excellent organizational, interpersonal, written, and verbal communication skills
• Position requires the ability to perform comfortably in a fast-paced, deadline and detail-oriented work environment
• Ability to successfully execute many complex tasks simultaneously
• Independent decision making ability within time constraints
• Collect, organize, submit and analyze data related to participant compliance with the Recovery Agreement
• Work as a team member, as well as independently with minimal supervision
• MUST RESIDE IN CALIFORNIA

HOME OFFICE REQUIREMENTS:

• Candidates must have their own cell phone

• Reliable high-speed internet service (you can test this by going to www.speedtest.net )

  • Minimum 25 Mpbs download speeds

  • Minimum 5 Mpbs upload speeds

MAXIMUS INTRODUCTION

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.

EEO STATEMENT

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

PAY TRANSPARENCY

Maximus compensation is based on various factors including but not limited to a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.