Administrative Services Coordinator

Administrative Services Coordinator

The Administrative Services Coordinator handles the day-to-day operational activities, including project management, production, human resources, and accounting processes. We are in need of a supportive, motivated professional who thrives on creating a climate of inclusion, trust, and productivity. Ultimately, you’re responsible for continuing the success of our daily business practices — and ushering in a new era of growth at HR Nola. 

HYBRID POSITION - Must be located in the New Orleans area! No relocation offered at this time.

Objectives of this Role 

• Assist CEO & Director of HR Operations with daily operational programs that produce organizational objectives. 
• Administer all accounting practices including monthly billing, collections, and reconciliation. 
• Coordinate employee activities, providing suitable resources and support for engagement. 
• Establish and grow relationships with appropriate partners and vendors. 
• Ensure all back-office administrative and accounting needs are met and run efficiently, either personally or through outsourced personnel.  
• Provide HR project management assistance to track progress and data analysis. 
• Ensure all client needs are met with monthly reporting and quarterly satisfaction surveys.  

Essential Job Functions

• Provide appropriate data analytics of sales and productivity to management, including weekly reports. 
• Process monthly AP invoices, compile billing data, customer reporting and customer collections.  
• Create and maintain rolling 3-month sales forecast and target sales attainment plans in identified CRM platform. 
• Organize, coordinate and participate in weekly Team meetings remotely. 
• Support customer-facing operations, including human resources, accounting, sales, marketing, IT, and public relations. 
• Maintain employee data, process bi-monthly payroll, provide monthly reporting for external vendors, and benefits management.
• Onboarding of staff to include but not limited to new hire payroll and compliance documentation, HRIS profile set up and coordination and set up of technology systems.
• Offboarding of staff in HRIS and all technology systems.
• Support Leadership, HR Business Partners and Generalists with client set-up, creation of proposals and coordination of client information for internal systems (t-sheets setup), training certifications development and other duties as assigned.
• Coordinate weekly and monthly content for social media, including relevant articles, client job postings, etc.
• Organize and support team building activities.
• Coordination of Newsletters.
• All other duties as needed.

Competencies

• Strong capabilities with database and information systems software, HRIS. 
• Proven ability with accounting processes
• Strong communication skills, verbal and written 
• Strong customer service skills.

Skills and Qualifications Requirements

• Two- or Four-Year Degree in Business, HR Management, or related field. 
• At least 4 years of administrative support experience with a focus on human resources or related field 
• Outstanding poise in a fast-paced, fast-growth business environment. 
• Previous data analysis and project management experience. 

Work Environment

• This position will be based out of our New Orleans, LA office and will support operations & staff in multiple states.
• Must be willing and equipped to work remotely and on-site when needed.
• Hybrid Schedule, with frequent on-site, in-office duties.
• Regular Business Hours: Monday – Friday, 8am – 5pm.

HR Nola is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the businesses we support.