Rentals Onboarding Consultant

Zillow Grants Pass, Oregon
rentals onboarding zillow team onboarding real estate remote rentals client experience sales technical salesforce corporate
March 23, 2023
Zillow
Grants Pass, Oregon
About the team
The Rentals team operates in a strong team oriented environment, and while we have individual goals, we work together to provide the BEST client experience in the industry.
We work hard, roll up our sleeves, dig in and get work done; resulting in a high quality, consistent and world class client experience.

About the role

Zillow Group is looking for an Onboarding Consultant to join our growing Rentals team.
In this position, you will be the next step after a deal is closed.
This is a chance to create a big impact on one of the fastest growing businesses at Zillow.
If you are a good problem solver, successful self-starter who wants to develop a career with the nation's largest real estate network, then look no further.
Your daily responsibilities will include:

  • Work closely with sales and portfolio consultants to provide a flawless onboarding experience
  • Be the number one point of contact for clients during the onboarding process.
  • Verify complete and correct contract details.
  • Build rental listings after identifying the best method for data acquisitions and quality check once live on our platforms.
  • Build enhanced ad creatives and quality checks across our platform and social media.
  • Work with the sales team and clients to provide technical support and resolve any issues.
  • Main point of contact for Agency Partners
  • Provide pricing and product breakdown to partners
  • Create and send contracts within Salesforce & DocuSign
  • Serve as back-up and provide coverage support to Onboarding Regions when peers are out sick or using PTO


This role has been categorized as a Remote position.
"Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company.
Employees may live in any of the 50 US States, with limited exceptions.
In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $27.30 - $43.70 Hourly.
This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.
Actual amounts will vary depending on experience, performance and location.

Who you are
  • Possess high energy, strong desire to achieve top results with a charismatic, positive "can do" attitude.
  • High degree of ownership and commitment to work quickly and accurately in a rapidly changing environment.
  • Ability to prioritize well between many tasks.
  • Strong written and verbal communication skills with a team centric attitude
  • Salesforce experience if preferred but not required.
  • Focused, reliable and a responsible self starter that can self-manage with strong critical problem solving skills.
  • Technical aptitude and a willingness to learn new systems.
  • Proficient in MS Office applications.
  • High level of organization and attention to detail.
Get to know us

Zillow is reimagining real estate to make it easier to unlock life's next chapter.

As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences.
Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.
The work we do is helping people move from dreaming to transacting - and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits .
We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.
But don't just take our word for it.
Read recent reviews on Glassdoor and recent recognition from multiple organizations, including:
the 100 Best Companies to Work For in 2022 list, Glassdoor Employees' Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
If you have a disability or special need that requires accommodation, please contact us at .
@zillowgroup.com.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions.
If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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