Software Engineer (US-Remote)
Transcend
Remote
software
engineer
remote
data
data privacy
infrastructure
software
pipeline
billing
team
spec
salesforce
slack
March 25, 2023
Transcend
San Francisco, California
Transcend believes everyone should be in control of their personal information. We re pioneering Data Privacy Infrastructure a powerful technology that lets individuals reclaim control of their data and ensures companies can easily comply with global data privacy laws.
Our platform enables companies like Robinhood, Patreon, and Indiegogo to provide customers with control over their information. We allow these customers to request, identify, and delete their personal information from a growing suite of integrated companies: from Salesforce to Slack, Facebook, Zendesk, Intercom, and beyond.
As a Software Engineer at Transcend, you will help us build and maintain the core Transcend application, as well as contribute to new products and initiatives, such as:
- Data Privacy Infrastructure: This is our bread-and-butter. We help companies process data requests from their customers by directly integrating with 3rd party systems through a proxy application called Sombra, which encrypts the data end-to-end. You ll work closely with this application and build integration-related features on top of it.
- Expand the integrations catalog (from hundreds to thousands!): We need to figure out how to build integrations faster and more reliably. To this end, you ll help us optimize our deployment pipeline and devise better testing strategies.
- Self-serve signup, expiry, and billing: We want to make it super easy for customers to try, buy, and use our product!
**What You'll Do**
- Collaborate and contribute to projects like self-serve signup and billing and improve the integrations-building pipeline, etc.
- Work on building up our core UI components library and standardize usage across the code base
- Implement customer-requested features and integrations
- Proactively fix production and development issues
**Who You Are**
- **You have some experience in software development as well as some expertise with Node, JavaScript and/or Typescript.** New grads are welcome to apply if you have relevant internship experience at a fast-paced startup/company, working on web development. If you feel that you need more mentorship/guidance, we also have an Apprenticeship program that you can apply to.
- **You re a fast learner and you re not afraid to ask for help when stuck.** You re good at identifying your own assumptions and gaps, and work to proactively address them. You try to not ask the same questions twice.
- **You're effective at tackling large, somewhat open-ended problems.** We're a small team, and not every problem will have a fully spec-ed out solution for you to implement. Spec-gathering, writing design docs, validating potential solutions with teammates, and decomposing work are all part of the job.
- **You re able to identify trade-offs and take them into consideration when making decisions** (e.g, speediness vs tech debt vs cutting scope). You can articulate which factors have higher priority depending on the context.
- **You are effective at async and online methods of communication.** Our team is mostly distributed (some co-locate in SF), so the ability to clearly and thoughtfully communicate despite the space and time barriers is very important.
**Bonus Points**
- Bonus points if you're already familiar with the tools we use: Terraform, Docker, AWS (Serverless, ECS, Aurora, etc.), React, GraphQL
Our platform enables companies like Robinhood, Patreon, and Indiegogo to provide customers with control over their information. We allow these customers to request, identify, and delete their personal information from a growing suite of integrated companies: from Salesforce to Slack, Facebook, Zendesk, Intercom, and beyond.
As a Software Engineer at Transcend, you will help us build and maintain the core Transcend application, as well as contribute to new products and initiatives, such as:
- Data Privacy Infrastructure: This is our bread-and-butter. We help companies process data requests from their customers by directly integrating with 3rd party systems through a proxy application called Sombra, which encrypts the data end-to-end. You ll work closely with this application and build integration-related features on top of it.
- Expand the integrations catalog (from hundreds to thousands!): We need to figure out how to build integrations faster and more reliably. To this end, you ll help us optimize our deployment pipeline and devise better testing strategies.
- Self-serve signup, expiry, and billing: We want to make it super easy for customers to try, buy, and use our product!
**What You'll Do**
- Collaborate and contribute to projects like self-serve signup and billing and improve the integrations-building pipeline, etc.
- Work on building up our core UI components library and standardize usage across the code base
- Implement customer-requested features and integrations
- Proactively fix production and development issues
**Who You Are**
- **You have some experience in software development as well as some expertise with Node, JavaScript and/or Typescript.** New grads are welcome to apply if you have relevant internship experience at a fast-paced startup/company, working on web development. If you feel that you need more mentorship/guidance, we also have an Apprenticeship program that you can apply to.
- **You re a fast learner and you re not afraid to ask for help when stuck.** You re good at identifying your own assumptions and gaps, and work to proactively address them. You try to not ask the same questions twice.
- **You're effective at tackling large, somewhat open-ended problems.** We're a small team, and not every problem will have a fully spec-ed out solution for you to implement. Spec-gathering, writing design docs, validating potential solutions with teammates, and decomposing work are all part of the job.
- **You re able to identify trade-offs and take them into consideration when making decisions** (e.g, speediness vs tech debt vs cutting scope). You can articulate which factors have higher priority depending on the context.
- **You are effective at async and online methods of communication.** Our team is mostly distributed (some co-locate in SF), so the ability to clearly and thoughtfully communicate despite the space and time barriers is very important.
**Bonus Points**
- Bonus points if you're already familiar with the tools we use: Terraform, Docker, AWS (Serverless, ECS, Aurora, etc.), React, GraphQL
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