Senior Technology Sales Support Specialist (Remote-Work From Home)
Wolters Kluwer
Remote
senior
sales
sales support
remote
work from home
technical
sales
aws
azure
sap hana
software
financial
financial services
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October 1, 2022
Wolters Kluwer
White Plains, NY
You are the technical expert and contact of our global presales teams and the technical partner for our prospects. Being able to work with technology, sales and customer groups, you ae technically experienced, comfortable in discussions around infrastructure and love to discuss bits and bytes. AWS, Azure, ISO Certifications, SOC Reports, SAP HANA and SAP S/4HANA are familiar to you.
The 'Global Pre-Sales' department within CCH Tagetik Corporate functions supports and promotes the worldwide presales teams in the US, APAC and Europe. Our common goal is the success of the local teams. We achieve this goal by providing knowledge, experience, best practices and tools. For this reason, we need the best.
Requirements
What does the job look like?
The 'Global Pre-Sales' department within CCH Tagetik Corporate functions supports and promotes the worldwide presales teams in the US, APAC and Europe. Our common goal is the success of the local teams. We achieve this goal by providing knowledge, experience, best practices and tools. For this reason, we need the best.
Requirements
- At least 5 years of experience in a comparable position in a software manufacturer of financial services customer as well as 2+ year in technical services or technical pre-sales support
- Experienced in installing and maintaining complex software architectures
- Knowledge of the financial services, banking or accounting industries
- Experience working with AWS and Azure
- Knowledge of relational databases not required but welcome
- SAP HANA/ SAP S/4HANA knowledge highly preferred
- Knowledge of web application servers
- Strong communication skills
- Fluent in speaking and writing English language
What does the job look like?
- Working as the interface between the market and our development department
- Support of the global Sales and Pre-Sales teams for all technical requirements and discussions with prospects and customers
- Deep dive workshops with prospects' technical architects
- Support of regional technical consultants
- Working together with our Global Account Management and Cloud Sales Team
- Knowledge of InfoSec, Compliance and Security Standards preferred but not required
- Helping to develop training materials for both technical and non-people
- Working closely with our flagship partner SAP
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