Mainframe Production Control and Scheduling Consultant - Remote / Telecommute

Cynet Systems Remote
mainframe production scheduling remote telecommute monitoring scheduling console calls team production operations mainframe
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March 17, 2023
Cynet Systems
San Antonio, Texas
Job Description:
Console Operations:
  • Monitoring the Console for the outstanding messages, SMF Dumps, Tape related Issues, Buffer Shortage, and Spool Maintenance, Initiator issues, contention, Console connectivity and other issues.
  • Monitoring the jobs in the mainframe console based on daily guidelines.
  • Monitoring the Spool Volume at regular intervals.
  • Monitoring CPC capacity in RMF.
  • Pausing batch jobs to avoid 100% spool utilization.
  • Taking dump and recycling the Online regions and Started Tasks.
  • Changing the service class, priority of jobs based on request.
  • Start/Stop the started tasks (ST) through SSM as per request.
  • Working with MVS, JES commands.
  • Ability to investigate job sysouts.
  • Cancelling jobs, Online regions & TSO Users through Console.
  • Varying the tape drives online/offline.
  • To Monitor Mainframe Console for System/Application Critical Messages and Provide the fix as per procedures and/or escalate to the System/Application Owner.
  • Follow the escalation process to notify the Engineering Team for Regions/Started Task abends and other issues by creating /assigning the Incident ticket to the appropriate team/groups.
  • Ensure the System and Regions/Tasks availability On-time after Maintenance.
  • Participate in Conference calls / Bridge calls for priority issues.
  • IPL | Shutdown/Startup of LPARS as per schedule and Monitoring using Console and HMC.
  • RMF | Monitoring CPU Usage of the boxes.
  • IMS | Starting and Stopping databases, Refreshing messages in IMS regions.
  • CICS | Recycling CICS regions, Enabling and Disabling transactions, Purging/Killing transactions, Performing new copy request.
  • Printers | Fixing printer issues, reactivating JES2/VTAM printers
  • Spool Management |Monitoring the spool volumes at regular intervals, Monitoring input queues, Escalation to application teams.
  • DR (disaster Recovery).
Batch Operations:
  • Monitoring production batch jobs through Scheduling Tool in Mainframe.
  • Monitoring Daily & Weekly Batch Cycles for completion.
  • Coordinating and managing application restarts via JCL changes or restart procedures as per document.
  • Debugging JCL Errors, Space issues & Fixing job abends/failures in Production System.
  • Initiate and coordinate with the Production Scheduling team on nightly batch schedules.
  • Interfacing with application teams for ad hoc requests (i.e. restarts, reruns, demand schedules/triggers , Holds , Cancel , Adding Conditions) via Scheduling tool.
  • Analyzing Late Jobs, Long running jobs and looping jobs.
  • Queue Monitoring, Health Check.
  • Modifying and executing the JCL temporarily from the override library.
  • Performing Ad Hoc Scheduling Request.
  • Maintaining SLA with Incidents, changes and Service requests as agreed with customers.
  • Create incident reports for job abnormalities consistent with the Incident Management Process. Produce daily batch production report summary.
  • Produce monthly metrics on batch job executions, abend rates, etc.
Scheduling:
  • Add/Delete/Update Jobs using Scheduling Tool.
  • Documenting batch requirements from application clients.
  • Provide Primary Support for Scheduling activities on Control-M.
  • Maintain and review batch job schedules as per user requirements.
  • Integrate Batch Deployment process with new/upgraded tool.
  • Updating and creating Scheduling calendars as per user requirements.
  • Create and Maintain Event Triggers.
  • Update new day Process jobs when new schedules are created.
  • Participate in DR Activities and provide Batch changes as per Customer requirements for DR.
  • Provide 24*7 on-call support.
  • Document Process and procedures and update periodically.
  • Represent the Scheduling team during Weekly, CAB, DR and Time change activity calls.
  • Handle Transition Calls and Migration project calls.
  • Handle Customer Audits on a Quarterly Basis.
  • Provide Support for validations during Product Upgrades and Patches.
  • Provide Permanent Solution to incidents occurring regularly and help in Problem Determining.
  • Conduct RCA (Root Cause Analysis) of major impacting service incidents.
  • Participate in major incident management providing operations continuity, status updates, and client communications.
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