Digital User Experience UX Content Strategist REMOTE OPPORTUNITY
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career - a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Digital User Experience (UX) Content Strategist works with product management and UX partners to deliver best-in-class user experiences. While writing and editing are core to the job, content strategists understand that its more than just copywriting. Clear and concise content design is foundational to great user experiences.
Plans, designs, and creates digital content strategies to meet user needs and support business goals for projects across websites, digital applications, and the mobile application
Provides strategic content recommendations and writing/editing support for a variety of projects
Builds positive, collaborative relationships with product managers/owners, line of business and marketing partners and broader UX team to deliver optimal user experiences through compelling content
Leverages data, user research and testing to inform content decisions and recommendations
Organizes content into logical taxonomies and/or task-based flows, employing information architecture and UX design best practices
Ensures all content is clear, easy to understand, and written in natural language, while also adhering to legal and compliance requirements
Performs content inventories, audits, and gap analysis
Provides content that is informed by the entire user experience, not just the immediate project
Collaborates with other UX content strategists to develop and maintain content style guides, voice and tone guidelines, and governance documentation
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Bachelor's degree in English, Journalism, Marketing or related
Five (5) years of professional experience with User Experience (UX) writing, content strategy or content design for websites or applications
Banking industry knowledge
Experience working in a highly regulated industry
Experience working with enterprise design systems or component libraries
Experience with collaborative user interface (UI) design tools (InVision, Figma, Sketch or similar tools)
Experience with Agile development process and associated project management tools including Jira and Confluence
Skills and Competencies
Ability to distill complex information or processes into simple steps or plain language
Ability to work on multiple projects at once
Adept at designing content for websites, applications, or other digital experiences
Excellent communication skills, including the ability to negotiate and influence
Excellent organization and time management skills
Experience working with multiple stakeholders for content approval
Keen attention to detail, to ensure quality and accuracy at each deliverable stage
Understanding of user-centered design methodology
Understanding of search engine optimization, using keyword research to inform strategy
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the national range and level of the position.
Job Range Target:
Incentive Pay Plans:
This job is not incentive eligible.
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions benefits, please click or copy the link below to your browser.
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer