Technical Success Manager - Platform - Remote
Mayo Clinic
Remote
technical
manager
remote
data
clinic
people
science
team
data science
veterans
research
technical
learning
March 26, 2023
Mayo Clinic
Rochester, Minnesota
$115918-168084/YEAR
**Why Mayo Clinic**
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits ([Link available when viewing the job] . Eligibility may vary.
**Position description**
The primary purpose of this role is to serve as the point of contact for the data needs of cohort companies in the MCP Accelerate Program. The Technical Success Manager will establish and lead all data-related aspects of the Accelerate program. The position will be responsible for the following essential functions: Serving as the primary point of contact for all data-related questions from MCP Accelerate cohort companies. Address and triage data questions as they arise and facilitate coordination with data science support teams. Work directly with DSS team to make requisite data available for Accelerate tenancies. Work with Accelerate Program Success Managers and DSS team to onboard cohort companies. In partnership with MCP leadership, continuously improve the Accelerate program.
Serve as a liaison to technical related internal and external partnerships. Assists with the creation and collection of metrics to ensure the success of the Accelerate Program. Advises and assists with strategic expansion of the Accelerate Program. Work with clinical mentors to validate the solution and provide understanding and direction on clinical workflow analysis. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned.
**Qualifications**
A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative and a minimum of three years of professional or research experience in data science will be considered. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage several client accounts simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others.
Experience with CRM and other engagement management tools.
**Additional qualifications**
MBA or master's degree in a related field is preferred. Experience with startup companies is preferred.
**Exemption status**
Exempt
**Compensation Detail**
$115,918 - $168,084/ year
**Benefits eligible**
Yes
**Schedule**
Full Time
**Hours / Pay period**
80
**Schedule details**
Monday - Friday, Normal Business Hours
100% Remote. This position may work remotely from any location within the US.
**This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.**
**Weekend schedule**
Not Applicable
**Remote**
No
**International Assignment**
No
**Site description**
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
**Recruiter**
Julie Melton
**EOE**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits ([Link available when viewing the job] . Eligibility may vary.
**Position description**
The primary purpose of this role is to serve as the point of contact for the data needs of cohort companies in the MCP Accelerate Program. The Technical Success Manager will establish and lead all data-related aspects of the Accelerate program. The position will be responsible for the following essential functions: Serving as the primary point of contact for all data-related questions from MCP Accelerate cohort companies. Address and triage data questions as they arise and facilitate coordination with data science support teams. Work directly with DSS team to make requisite data available for Accelerate tenancies. Work with Accelerate Program Success Managers and DSS team to onboard cohort companies. In partnership with MCP leadership, continuously improve the Accelerate program.
Serve as a liaison to technical related internal and external partnerships. Assists with the creation and collection of metrics to ensure the success of the Accelerate Program. Advises and assists with strategic expansion of the Accelerate Program. Work with clinical mentors to validate the solution and provide understanding and direction on clinical workflow analysis. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned.
**Qualifications**
A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative and a minimum of three years of professional or research experience in data science will be considered. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage several client accounts simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others.
Experience with CRM and other engagement management tools.
**Additional qualifications**
MBA or master's degree in a related field is preferred. Experience with startup companies is preferred.
**Exemption status**
Exempt
**Compensation Detail**
$115,918 - $168,084/ year
**Benefits eligible**
Yes
**Schedule**
Full Time
**Hours / Pay period**
80
**Schedule details**
Monday - Friday, Normal Business Hours
100% Remote. This position may work remotely from any location within the US.
**This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.**
**Weekend schedule**
Not Applicable
**Remote**
No
**International Assignment**
No
**Site description**
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
**Recruiter**
Julie Melton
**EOE**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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