VP of Global Sales - Remote

Why Gainsight?

At Gainsight, our mission is to be living proof you can win in business while being human first.

Our industry-leading platform helps companies of all sizes and industries achieve durable growth through customer-led growth strategies (Gainsight CS), product-led growth strategies (Gainsight PX), and community-led growth strategies (inSided). With Gainsight, it's never been easier for customer success, product, and community engagement teams to scale efficiently, create alignment, and have a holistic view of their customers-all of which help increase product adoption, prevent churn, and grow customer communities. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight was certified as a Great Place to Work in 2021. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

With diversity and inclusion at the forefront of our core values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Job Description

The VP of Global PX Sales is responsible for managing our Global PX Sales Team, including existing front line leadership as well as individual sales contributors. Using a consultative sales approach, the successful candidate and their team will create and cultivate relationships to build and maintain customers for life. This is a highly cross functional leadership role that will work with all Gainsight stakeholders including Account Executives, Solutions Consultants, Customer Success Managers, Professional Services, Product Support and Product Management to anticipate and meet customer expectations.

What Youll Do

Sales Management Process

• Drive growth and hit sales targets by successfully managing the global PX sales team.
• Design and implement a sales plan that expands the company's current customer base and ensures strong presence in the market.
• Scale the organization and manage the recruiting process.
• Prepare and report weekly forecast details to leadership
• Work with reps & leaders to set standards and manage to KPIs
• Provide overall coaching, support on deal progression & objection handling.
• Review and help team with quoting & booking processes (includes support preparing proposals, pricing & quoting, aligning with Revenue Operations team on contracts, and gathering paperwork to process orders).

Product and Market Knowledge

• Maintain a thorough understanding of the Gainsight product and services offered.
• Gain an understanding of Gainsight's use in the industry, as well as best practices.
• Be a subject matter expert for your designated industry and territory.
• Work with Sales Development Org to define and support prospecting efforts within assigned territory.
• Provide feedback (customer/prospect needs, industry trends, market perceptions, competitive intelligence, etc.) to company management, Marketing and Product Management teams

Required skills

What Were Looking For

• Minimum of 10 years B2B outbound sales experience required (SaaS sales preferred)
• Ideal candidate will have 5+ years of sales management experience (SaaS and Services)
• A Bachelor's degree or equivalent work experience
• Proven track record of building teams, building relationships with clients, sourcing, selling and executing strategy projects and/or meeting sales quotas
• Comfort and expertise calling on and presenting to C-Suite level contacts, six figure deal sizes and 3-6 month sales cycle
• Experience in technology industry
• Highly competitive, entrepreneurial and self-driven
• A hunter's mentality and ability to drive prospecting and pipeline development strategy and plan.
• Operationally oriented - ability to be accountable for & drive team towards key performance metrics

Why You'll Love It Here

Your job should never be a barrier to your happiness-it should be an avenue to achieve it. At Gainsight, we're passionate about achieving our goals-at the office and everywhere-and we work every day to create an environment that nurtures our best selves.

Here are our 5 core values:

• Golden Rule: We try to practice the Golden Rule by exercising reliability, trust and giving back to each other and our community.
• Success for All: We believe in success for our stakeholders-whether our teammates, clients, or shareholders-comes with a sincere focus on continuous learning, selfless teaching, and making a difference in each other's lives.
• Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism, and laughter into everything that we do.
• Shoshin: We believe in a beginner's mind. Don't surround yourself with people like you-diversity breeds creativity.
• Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness. The solution is to think more, not do more.

Some other reasons that Gainsters love working here:

• Our Customers: 700+ happy customers. Nuff said.
• Our Pulse Community: Some of the brightest and nicest professionals, colleagues, and friends make up our 20k+ strong Pulse community.
• Our CEO: With a 99% approval rating on Glassdoor, Nick Mehta is one of the most beloved CEOs in Silicon Valley.
• Our Gainsters: 1200+ (and growing!) smart and friendly teammates around the world.
• Our Pulse Impact program: We are committed to advancing an equitable, human-first industry culture by addressing professional barriers to success and promoting an inclusive community that reflects the diverse world around us.
• Our Parody Videos: No explanation needed, just watch them here!

Benefits include medical, dental, vision, short and long-term disability, life insurance, 401k available on the first day of the month after start date, and flexible PTO.

Gainsight is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pursuant to the San Francisco Fair Chance Ordinance, where applicable, we will consider for employment qualified applicants with arrest and conviction records.

By joining the Gainsight team, you'll have a unique opportunity to make your mark at a high-growth company and have loads of fun doing it. Come join us!