Senior Principal Engineer, Solutions Architecture (I9) - Now Hiring

Dell Pflugerville, TX
senior engineer architecture dell team senior solution architecture technical sales consultative approach communication drive
November 30, 2022
Dell
Pflugerville, TX
FULL_TIME, PART_TIME

Job Description

Senior Principal Solutions Architect

When our customers are looking for consultative IT expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are specialists in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After detailed consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

Join us as a Senior Principal Solutions Architect on our Solutions Architecture team to do the best work of your career and make a profound social impact.


What you’ll achieve
As a Senior Principal Solutions Architect, you will take the technical lead during pre-sales engagement, using a consultative approach towards the customer to fully understand their overall business goals. From there, you will translate the client’s business requirements into specific systems or applications for complex technology solutions.
 

You will:

  • Engage account team and customer to gather information required for scoping.

  • Determine the need for a technical Subject Matter Expert (“SME”) or a partner to be engaged in the scoping effort.

  • Determine technology feasibility and develop the best solution for the given customer needs.

  • Ensure compliance to Service Level Agreements (“SLA”s).

  • Create Proposals, Statements of Work (“SOW”) and pricing models.

  • Manage solution governance and obtain approvals required as necessary.

  • Maintain & track information required for internal reporting systems.

  • Stay current with trends that relate to assigned market segment.

  • Ensure excellent communication between all internal and external stakeholders.

  • Drive prompt resolution to escalated situations.

  • Create and maintain strong relationships with services sales teams.



Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
  • Excellent project management skills (responsiveness, follow up and planning skills)

  • Very strong communication and organizational skills

  • Ability to build effective teams & relationships

  • Strong Customer Focus

  • A consultative approach to develop, present and explain the value of proposed infrastructure solutions to customers.

  • Passion to create an accurate solution that can be sold.


Desirable Requirements
• Bachelor’s degree or higher
• Dell Proven Professional Certification

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.


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