healthcare customer service representative

healthcare customer service representative.

• phoenix , arizona





• posted 6 days ago

job details

summary

• $19 per hour





• temp to perm





• associate degree






• category healthcare support occupations





• referenceAB_3933682

job details

Would you say you have experience providing world class customer service? We have a local healthcare company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information. Apply Today! Send resumes to [email protected]

salary: $19 - $19 per hour

shift: First

work hours: 8 AM - 6 PM

education: Associate

Responsibilities

Develop and maintain working knowledge of current products and services offered by the company

Answer all calls and emails in a timely manner, in adherence to their goals

Document all call information according to standard operating procedures

Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs

Process orders, route calls to appropriate resource, and follow up on customer calls where necessary

Review all required documentation to ensure accuracy

Skills

• Active Listening





• Call Center Support





• Adapting to Change





• Telephone Etiquette





• Healthcare





• Basic Software Skills





• Customer Service





• Patient Support

Qualifications

• Years of experience: 4 years





• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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nicole williams

• +1 602 274 0224 (tel:+1 602 274 0224)





• [email protected]

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