Lead User Experience Researcher/UI Designer

 Overview

• CVP seeks a talented Lead User Experience (UX) Researcher/UI Designer to join our growing team. In this role, you will lead research activities, derive insights, and assist designers on your teams to generate concepts, communicate those concepts visually, and work with developers and product managers to improve and test user interfaces that impact the overall product experience while utilizing and stressing the importance of user centered visual design principles, accessibility best practices, and technology trends. In addition to building useful and usable digital services, you will be helping teams and clients improve their user-centered design practices.
• We are looking for a self-starter who will embrace change and explore various ways of solving problems. A contributing member of the overall team, the UX Lead gives guidance to the client, and navigates issues when needed all while keeping the end user in mind.

Responsibilities

•     Plan and implement research ranging from foundational (impacting immediate business decisions and product designs) to strategic (influencing long-term user experience vision and goals).
•     Meet with stakeholders and subject matter experts to gather design requirements and end user information.
•     Assist with developing flows and Utilize principles of user-centered design and effectively communicate design decisions and their importance during team interactions.
•     Prepare interface and app screen sketches, style guides, wireframes, mock-ups, prototypes, and finished products.
•     Research industry and creative technological trends and recommend appropriate advances to produce new user interfaces.
•     Continuously maintain team awareness of industry UX design and overall design of product details to lead the delivery of best-in-class user experience.
•     Adapt product experiences to different audiences based on their needs and the devices they use (feature personalization, responsive design, accessibility).
•     Create and facilitate an environment, process and design system that supports consistent UX principles and processes across devices and channels.
•     Contribute to high-level, strategic decisions collaboratively with Stakeholders, Product Managers, and Engineers.
•     Coordinate with teams to develop realistic estimates.
•     Fulfill all commitments by providing timely deliverables.
•     Constantly motivate and encourage team performance.
•     Verify that design documents or other design artifacts are created and correctly stored in the designated document locations.
•     Recommend personnel for projects based on skills and abilities.
•     Monitor work products of other more junior UI Designers and front-end developers, escalating concerns as appropriate.
•     Effectively represent the practice in planning meetings with clients, and other design or technical staff.

Qualifications

•     Must be eligible to obtain a Secret clearance (U.S. Citizenship required).
•     Bachelor’s Degree in Graphic Design, Human-Computer Interaction, User Interface Design, Product Design, or related discipline.
•     Minimum of 10 years of experience designing for digital applications.
•     Minimum of 5 years of experience with Agile methodology in the federal cusotmer environment.
•     Strong portfolio to be presented and defended during interview.
•     Demonstrated experience utilizing mobile design best practices, U.S. web development standards, and Section 508 accessibility guidelines.
•     Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
•     Hands-on experience creating wireframes, prototypes, storyboards, and style guides.
•     Demonstrated ability to design visual interfaces when given user stories, use cases, concepts of operation, or requirements.
•     Demonstrated experience with end-to-end product design involving UX research and design requirements.
•     Demonstrated proficiency in digital tools used to implement UI/UX designs (including, but not limited to Adobe Photoshop, Adobe Illustrator, Adobe XD, Sketch, InVision, and Axure).
•     Demonstrated history of collaborating effectively with cross-functional development teams.
•     Demonstrated experience serving as a functional lead, including mentoring/coaching junior staff.
•     Strong client-facing communication skills and strong written communication skills.

Desired Skills

•     Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
•     Demonstrated experience coding in HTML, CSS, and/or JavaScript.
•     Demonstrated experience in designing mobile apps for both iOS and Android.

About CVP

• Here at CVP we value our Veterans and encourage all to apply!
• Customer Value Partners (CVP) is an award-winning business and next-gen technology consulting company that helps organizations navigate disruption and prepare for a culture of Continuous Change. We solve critical problems for healthcare, national security, and public sector clients through innovative strategies and solutions which leverage technologies and industry expertise in areas including Technology Modernization, Health, Data Science & Engineering, Business Transformation, and Cybersecurity. CVP delivers unparalleled excellence to clients and employees through our strong culture of integrity, engagement, respect, and a passion for our clients’ missions.
• Customer Value Partners, Inc. is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.