Systems Admin Tech Lead

Freddie Mac Dallas, Texas
admin tech lead network security security engineering mac operations freddie mac team infrastructure technical complicated
November 25, 2022
Freddie Mac
Dallas, Texas
FULL_TIME

At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Employees, contingent workers and visitors are no longer required to show proof of vaccination to be on-site. Effective January 2023, Freddie Mac's hybrid work arrangement is 3 days in the office (specifically Tuesday, Wednesday & Thursday).

Position Overview:

Are you someone who flourishes with ensuring Information Technology Systems and business services are stable and resilient?

This Network Operations Tech Lead role is in the Enterprise Operations & Technology of the IT Division at Freddie Mac. You will be responsible for analyzing, designing, installing, configuring, maintaining, and repairing of network and network security infrastructure, voice infrastructure and application components.

Our Impact:

  • Responsible for 24x7 Network Operations and network security activities
  • Coordinates activities with other system areas and vendors, and deals with network security systems planning, upgrading, monitoring, testing, and servicing.
  • Provides network security systems administration support to users for Check Point firewalls, Blue Coat proxies, F5 Big IP, Cisco switches, routers, and ASA, Infoblox IPAM.
  • Provide resolutions to an extensive range of complicated network incident problems.
  • Write user documentation, operational procedures, systems documentation and Incident and problem communications and reporting.
  • Protect production by exercising sound judgment and following operational practices and procedures
  • Quickly restore service during system outages, provide troubleshooting support to team members, perform proactive problem prevention, and taking technical lead and work with vendor support.

Your Impact:

  • Excellent knowledge and experience with IP network technologies including LAN switching, BGP/OSPF routing, VPLS/MPLS, Quality of Service, traffic engineering, server load balancing and network-security .
  • Excellent knowledge implementation and troubleshooting of Cisco IOS and Cisco Nexus Switches and Routers, Cisco Next Gen Wireless, Cisco ASA VPN,& F5 Networks LTM/GTM, Checkpoint Firewall, Cisco Identity Service Engine
  • Work on production related issues, Providing resolutions to an extensive range of complicated problems.
  • Identify, analyze, fix, and resolve root cause, follow-up, and coordinate changes to resolve sophisticated problems involving hardware, software, networking and applications.
  • Be part of the team for on-call rotation and weekend activities as required.
  • Provide resolutions to an extensive range of complicated problems; Solutions are innovative, thorough, and practicable.
  • Coordination with Technical Services lines to ensure implementation of standard methodologies for infrastructure governance, architecture, engineering, production support and service Management.
  • Performing regular health checks on environments
  • Checking status of environments and individual tools
  • Ensures on-time and safe delivery of technical solutions.
  • Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies
  • Continually defines ways to increase customer satisfaction and deepen client relationships

Qualifications:

  • Bachelor's degree in Information Technology, Engineering, Computer Science, related field or equivalent experience
  • 8-10 years of relevant experience in IT Network Engineering and Operations 7+ years in a senior level in Operations & engineering role.
  • Engaged with IP network technologies including LAN switching, BGP/OSPF routing, VPLS/MPLS, Quality of Service, traffic engineering, server load balancing and network-security design and delivery for large scale multi-site data center environments
  • Understand High Availability and Disaster Recovery concepts as apply to Network and Security designs.
  • proven track record with the design, configuration, implementation and troubleshooting of Cisco IOS and Cisco Nexus Switches and Routers, Cisco Next Gen Wireless, Cisco ASA VPN,& F5 Networks LTM/GTM, Checkpoint Firewall, Cisco Identity Service Engine, Sourcefire IDS/IPS, Bluecoat Proxy Experience with NTP, RADIUS/TACACS+, DNS and DHCP infrastructure design

Keys to Success in this Role:

  • Excellent collaborator and fantastic teammate
  • A spirit for innovation and ability to work in the space of no longer and not yet
  • Ability to quickly comprehend the functions and capabilities of new technologies

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.


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