Surgery Scheduler
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Description:
• Daily responsibility for scheduling surgeries, calling patients and outside facility’s
• Using the patient portal to communicate with patients, tasking, creating surgery letters and tickets, tracking clearances/labs.
• Responsible for scheduling these appointments in an efficient and timely manner, communicating with MD and all other related departments.
• Appropriately interacts with patients and outside public in a polite, prompt, helpful manner
• Provides any necessary instruction or direction to patients regarding surgery, pre-testing appointments and post-op instructions
• Answers phone calls, provides information in a courteous manner, and takes concise task messages.
• Schedules/reschedules & coordinates surgeries, outpatient appointments and admissions as requested and communicating the same to patients and providers and care team
• Obtains, verifies and updates patient information as necessary.
• Communicates with other billing or medical staff as needed for appropriate patient support either verbally or via computer.
• Maintains Provider’s schedules and communicates when necessary any suggestions to providers and clinical staff for improvements or changes to the schedule if appropriate.
• Obtains authorization when patient is a direct admit.
• Works and maintains records in an organized fashion in order to allow others to locate critical information
• Ensures surgery ticket is properly coded using the CPT/ICD 10 Guidelines.
• Notifies the equipment reps when you have scheduled a case that will need their equipment.
• Assists with the management of physician’s operating room (OR) block time
• Track the surgical clearance and labs, any abnormal labs or clearance issues that needs to be addressed by primary care.
Skills:
Customer service, Health care, Medical, Patient scheduling
Top Skills Details:
Customer service,Health care,Medical,Patient scheduling
Additional Skills & Qualifications:
• Assists with referral coordination as it relates to surgical authorizations, as well as entering and attaching appropriate insurance referrals and documentation to surgical appointments and surgery tickets, if designated surgical authorization personnel are unavailable.
• Other duties as assigned by direct supervisors or physicians
• Assists others in the scheduling department with the completion of their job duties as necessary.
• Open line of communication with clinical staff; may be needed to confirm pre-cert is complete
Experience Level:
Intermediate Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.