Research / Medical Assistant

Seeking caring and energetic individuals responsible for the recruitment of study participants into clinical research protocols.

Job Responsibilities:

• Establishing rapport and ensuring courteous and efficient service is provided to callers, and all customers including but not limited to the patients, subjects, potential subjects, doctors, pharmaceutical sponsors and all levels within the company.
• Responsible for the overall daily recruitment activities on all assigned enrolling protocols, which includes: Conducting subject screening by identifying the subjects diagnosis and exclusion factors to ensure correct study placement.

• Demonstrating knowledge of the Company’s clinical research studies as well as the diagnoses and medical terminology that is involved in each study.
• Responsible for maintenance of the database which includes, tracking clinical trial progress, maintain the status of all subjects in the database
• May perform other duties not specifically listed in the job description as assigned by the research director.

Qualifications:

• A Medical Assistant’s degree and a minimum of 1 years’ experience in a clinical setting or equivalent.
• Can work in a fast paced environment
• Deliver empathetic and top level service to subjects
• Schedule subjects in a timely and appropriate manner
• Can answer large volume of internal / external calls continuously.
• Work well with other coworkers / departments when dealing with subject requests / inquires
• Be proactive with patients to answer questions; be helpful and flexible in handling subject situations/conflicts

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location