Sr Claims Representative (Hybrid Or Remote)

West Bend Mutual Insurance Remote
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November 23, 2022
West Bend Mutual Insurance
Milwaukee, Wisconsin
  • Summary of Responsibilities
  • Handle complex claims independently.
  • This includes Construction Defect, No-Fault, General Liability Property Damage and Bodily Injury claims.
  • Utilize current Claims technology.
  • Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability.
  • Negotiate settlements with insureds, claimants, and attorneys.
  • Advanced understanding of applicable policies and endorsements and special technical knowledge.
  • Responsible for active file management and ensuring files are adequately reserved.
  • Consistently exhibit a high level of customer service and adherence to department best practices.
  • Preferred Experience and Skills
  • Proficiency with computers and current technology
  • Prior experience handling claims involving no-fault coverage and large, complex casualty claims
  • Oral and written communication skills
  • Negotiation and problem-solving skills
  • Preferred Education and Training
  • Bachelor's degree in Business, Insurance, or related field
  • Associate in Claims designation
  • CPCU coursework or other continuing education designation
  • Licensed in all states West Bend writes business

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