Senior IT Engineer - Order Management System

Ulta Beauty Bolingbrook, Illinois
senior engineer order management management management system management ibm configuration configuration management order management management system engineering retail
November 20, 2022
Ulta Beauty
Bolingbrook, Illinois
FULL_TIME

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability-and is recognized that way. We've been defined as a mature start-up. A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.

We're engineering for the future of retail, and it's no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you'll find that virtually nothing's impossible at Ulta Beauty.

DUTIES:

Application Support - Maintains application support processes and checks that all requests for support are dealt with according to agreed procedures and SLAs. Uses application management software and tools to investigate issues, collect performance statistics and create reports. Configuration Management - Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes related to the configuration items.

Requirements Definition & Management - Uses established techniques as directed to identify current problems and elicit, specify and document business functional, data and non- functional requirements. Reviews operational requirements, problems, and opportunities, seeking effective business solutions in new or changed processes.

Development Testing - Develop using functional and non-functional requirements, Functional specifications and process flows. Reviews test results and provide reports on progress, anomalies, risks and issues associated with the overall project. Identifies process improvements and contributes to corporate testing standards and definition of best practice.

Incident Management - Undertakes the identification, registration and categorization of incidents. Gathers information to enable incident resolution and promptly escalates incidents as appropriate. Maintains records and advises relevant persons of actions taken. Relationship Management - Reviews the communications needs of each stakeholder group in conjunction with business owners and subject matter experts. Translates communications/stakeholder engagement strategies into specific tasks. Contributes to the development and enhancement of customer and stakeholder relationships.

Change Management - Assesses analyses, creates, documents, presents and implements changes based on requests for change.

Design, develop and configure project deliverables for IBM OMS. Analyze, troubleshoot and fix functional, deployment or systemic issues with enterprise software applications. Work on development of prototypes and technology deliverables that are consistent with defined development principles, standards, methodologies and best practices. Define and promote processes, policies, standards and procedures to assure compliance with corporate and regulatory policies. Develop and maintain artifacts in the Development Library. Stay abreast of emerging technologies and market trends within the retail space and makes recommendations to align with the business strategic initiatives. Manage the Ulta development landscape for IBM OMS Application. Provide technical support and troubleshooting for production issues. Participate in Outage Calls and Root Cause Analysis for the problems. Participate, and document requirements, design, and test plans within sessions for project, enhancement, or break/fix work in supply chain area. Creates, maintains, and leads coordination for documentation such as technical specifications, mapping documents and other artifacts in development process.

REQUIREMENTS:

Bachelor's degree in Computer Science, Engineering (any), or related.

Five (5) years of required experience in developing and supporting IBM Order Management System must include: Customizing and enhancing IBM Order management system; Configuration management (CDT) of IBM OMS and code deployment process; Providing production support to high volume order and Inventory management systems; Performance tuning experience of IBM Order management system; IBM Webstore customization and configuration management; Experience in XML, XSD, SOAP and REST services and Messaging systems - MQ/JMS Systems; and Experience with relational database such as DB2, Oracle, and SQLDB.


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