Team Manager - Commercial Insurance Sales Support - USA Work from Home

Sutherland Global Remote
team manager commercial insurance insurance sales sales support usa work from home team administrative government leadership manager
September 28, 2022
Sutherland Global
Chesapeake, VA, VA
FULL_TIME
Company Description

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager to oversee a team of commercial licensed agents. This is a fully remote role!

We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

we want to work with you!

Job Description

Team Managers in this role get to: Impact the business: By driving results aligned with stated goals for performance metrics

telephony metrics

utilization

productivity

attendance and attrition. Manage administrative responsibilities: Such as attendance tracking

queue administration

and corrective delivery. Influence the lives of others: Develop

train

and manage team members. Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs

resolve issues

and meet expectations. Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction. Keep leaders informed: Relay important information in the form of timely and accurate reports.

Qualifications

Our most successful candidates will have: - Experience in managing a team of work-from-home direct reports (licensed commercial insurance agents)- Experience and knowledge in Insurance Sales (Commercial is preferred)- A Bachelor’s degree - Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues - Strong verbal and written communication skills; the ability to communicate in a clear

constructive

and professional manner - Strong customer-orientation when managing communications and issues - The ability to efficiently manage time and keep track of multiple schedules

meetings

and initiatives - A pro-active attitude towards developing trust and professional rapport with employees and team members; the ability to be a team-player

- As this is a new client

we are looking for those who are already in a Team Manager role today.


Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment

employees are treated without regard to race

color

religion

sex

national origin

age

marital or veteran status

medical condition or handicap

or any other legally protected status.
At times

government agencies require periodic reports from employers on the sex

ethnicity

handicap

veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping

reporting

and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information

please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Report this job

Similar jobs near me

Related articles