Customer Development Manager

Customer Development Manager - 2206086471W
Description
Johnson & Johnson Consumer Health is recruiting for a Customer Development Manager based out of Skillman, NJ, Fort Washington, PA, or Remote. Remote work options may be considered on a case-by-case basis and if approved by the Company.
At Johnson & Johnson Consumer Health, we're here to change the world. We are a diverse group of leaders who think digital-first and push boundaries as much as we push ourselves. And, for other like-minded leaders out there looking to make their mark, we've got three words for you: change happens here.
We combine meaningful human insights and digital-first thinking to help people take better care of themselves and their loved ones. We believe in the power of new perspectives and insights to drive innovation. Our culture is diverse and inclusive - a place where being individually dynamic but collectively brilliant results in smarter solutions for all of the many communities we serve.
We are industry leaders, earning the #1 or #2 position in most of the categories in which we compete. Our iconic and beloved brand, including TYLENOL®, ZARBEE'S NATURALS®, NEUTROGENA®, AVEENO®, LISTERINE®, OGX® and JOHNSON'S®, are rooted in science and endorsed by professionals, helping more than 1.2 billion people live healthier lives every day, from their first day.
On November 12, 2021, Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with employee representative bodies, as required, and other customary conditions and approvals. It is anticipated that, following conclusion of the transaction, you will be an employee of an entity within the newly created Consumer Health company and your employment will be governed by that company's employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you at an appropriate time and subject to any necessary consultation processes.
The Customer Development Manager (CDM-Military/HI Civilian/Retail) is responsible for the daily Broker and/or customer interaction and relationship. The CDM has direct selling responsibility and leads an assigned product group(s) on the team. The CDM develops and executes customer-specific business plans that support and are aligned to J&J brand strategies. This role monitors key business metrics to track progress and adjust the plan as needed to deliver results. Additionally, the CDM uses business analytics to influence customer and company decision making at senior management levels. The CDM will be responsible for creating impactful, insights-based presentations in order to translate sales objectives into customer strategy. The CDM will have the opportunity to influence business plans and partner with the customer(s) on distribution, merchandising, promotion, and planogram placement and serve as "voice of customer" to the company to address customer needs and accomplish goals. This role will have the unique opportunity to manage/coach our Broker partners.
Key Responsibilities:
- This role is accountable for achieving shipment, consumption and share goals and growth.
- The CDM manages Brokers and leads a trade promotion budget and strives for an optimal return on investment and ensures internal/external alignment, while growing and maintaining relationships with key business partners.
- Core responsibilities include but are not limited to: developing and executing business plans to deliver sales results, including maximizing volume potential, increased merchandising effectiveness, growth of product group(s) and brand share.
- The CDM is responsible for accurate forecasting of monthly sales by franchise and/or brand and special packs/displays; leading annual business planning process within assigned account(s).
- The CDM role will utilize internal and customer business systems to lead and improve plans (i.e., LYNX and EDGE); regularly reconcile payments and update promotional plans to remain within budget.
Qualifications
- A minimum of bachelor's in business, Marketing, or related field required.
- A minimum 6 years of experience in a consumer package goods environment preferred
- A minimum of 2 years of direct sales experience required
- Ability to prioritize and to successfully lead multiple projects/initiatives required
- Ability to work in a matrix environment and to interpret, communicate and negotiate complex business situations.
- Strong interpersonal skills and ability to build relationships.
- Strong computer skills, including MS Office Suite applications, sales database, and web applications is a requirement.
At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com (http://www.careers.jnj.com)
Primary Location NA-US-New Jersey-Skillman
Other Locations NA-United States, NA-US-Pennsylvania-Fort Washington
Organization Johnson & Johnson Consumer Inc. (6101)
Job Function Selling Consumer
Req ID: 2206086471W