UX Designer

Shipfusion Chicago, Illinois
ux ux designer designer design team ux software stakeholders tools logistics fulfillment engineering web
December 13, 2022
Shipfusion
Chicago, Illinois

Job Description

Salary:

Please note this is a remote position, however we will only be considering candidates in the Greater Chicago or Greater Toronto areas.

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe brands should be able to trust their fulfillment partners as much as their in-house team.


At Shipfusion we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values, and who are looking to further their careers in a unique and rapidly growing organization!


The Opportunity:


We are looking for an enthusiastic and driven team member to join our Product team. Reporting into the Director of Product, you will partner with our Product and Engineering teams to plan and execute on UX Design for our web-based business applications. This is an exciting opportunity for someone looking for a chance to make a significant impact on the design strategy at Shipfusion and to delight our users - both internally and externally!


About you:


You re a strong communicator with a collaborative mindset in approaching complex problems. You have experience working in an agile/scrum environment, collaborating with engineering and business teams, and leading design efforts across the Software Development Life Cycle. In this role you ll have the ability to collaborate with product managers, developers, and business stakeholders to translate concepts and ideas into digital solutions that solve difficult problems and support an overall product vision!


In this role you will

  • Perform UX research, create user journey maps, and create personas based on targeted customer profiles
  • Build wireframes, prototypes, and high-fidelity designs using specialist tools for our web-based business systems
  • Identify metrics and data that can support decision-making and perform the relevant testing to validate and inform design decisions
  • Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
  • Perform detailed handover to development teams, ensuring they have all they need to implement the designs
  • Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
  • Hold meetings with users, clients, product sponsors and software developers to understand project requirements
  • Use, and contribute to, the approved design system
  • Adhere to, and improve design standards and best practices


What you ll bring to the team (Required Skills):

  • 4 years in UX, 2 of those years as a UX Designer or Product Designer
  • Experience delivering with an agile methodology
  • Excellent communication, interpersonal, collaboration and consultative skills
  • Proficiency at process mapping, design and documentation
  • Proven experience collaborating and working with a variety of departments, stakeholders and vendors
  • Proven research skills
  • Experience with enforcing design principles with a Software Development team considered an asset


Nice to have but not necessary:

  • Working knowledge of coding languages, preferably HTML or CSS
  • Prior experience with logistics, ecommerce, or fulfillment


Benefits:

  • ​​Competitive salary and health benefits for you and your dependents
  • Generous Paid Time Off Policy
  • 401k with company match



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