Manager, Professional Engagement

Position Description

Position Title: Manager, Professional Engagement

FLSA Classification: Exempt

Department: Marketing

Employment Type: Full Time

Position Summary

Position requires highly-motivated, process and detail oriented individual to manage the successful planning and execution of multiple Professional Education events, including local dinner programs and regional and national conferences and symposia. This opportunity is a critical component in the successful execution of strategically targeted events that will increase thought leadership and expand brand knowledge and awareness among health care professionals and key opinion leaders within the respective medical industries BioTissue services. The ideal candidate will have the ability to simultaneously coordinate, manage and execute the administration and logistics of numerous meetings and events while providing outstanding customer service to internal and external customers.

Essential Duties & Responsibilities

• Simultaneously manage & execute multiple events and conferences of varying sizes at any one time under the supervision of the Sr Director, Digital Marketing and Communications.
• Collaborate with Marketing and Professional Education teams on key KOL activities/events.
• Work with internal team to translate goals from marketing plans into event strategies and plans.
• Work with the Marketing team to ensure event performance can be assessed based on KPIs and conduct post-event tracking and ROI analysis to help measure the initiatives and to improve future performance.
• Research applicable events and event locations, negotiate costs, coordinate and manage logistics, adhere to budget and work with respective vendors to successfully execute each event.
• Manage and track the event budget to ensure it is performing to plan.
• Promote the company s professional education initiatives and thought leadership positioning with a strong focus on delivering against KPIs.
• Engage and promote event awareness and registration to ensure proper pre-show outreach and post-show follow up occurs with audiences as well as key stakeholders, including Sales, Marketing and KOLs.
• Track and maintain overall timeline for events and conferences, ensuring all deadlines are met and all stakeholders are properly informed of activity.
• Handle on-site implementation of events as applicable.
• Work closely with Professional Education and Marketing to ensure content and messaging align.
• Maintain a working knowledge of the company's KOLs, brand, products and high-level strategy to ensure execution of events align to company goals and objectives.
• Stay abreast of current event planning tools and trends; bringing best practices to planning and execution of events to BioTissue.

Position Expertise/Qualifications

Degree/Diploma Obtained Program of Study Preferred/Required

Bachelors Marketing or Communications Required

Certification & Licensures Required/Preferred

Event Management Required

Meeting Planner

Minimum Years of Exp. Type of Experience Required/Preferred

7 years Meeting and Event Management, particularly in B2B Required

user or customer meetings in a rapid-growth environment

- preferably in the medical industry.

Skills & Abilities

• Attention to detail and excellent project management skills are essential as is the ability to define, conceptualize and execute successful meetings and/or events.
• Excellent organizational skills
• Meets deadlines through commitment to planning, prioritization of tasks, and effectively preventing or managing interruptions until the highest priority tasks are accomplished.
• Demonstrates an ongoing awareness of budget levels and the ramifications of exceeding them. Regularly tracks expenses against budget projections to ensure that spending levels can be adjusted as necessary. Cost-conscious and tends to stay within budget.
• Maintain relationships with members of the meeting planning industry, including hotels, restaurant groups, travel agents, and other key members.
• Resourceful, self-starter that works best in a team environment.
• Ability to work successfully and demonstrate flexibility in a fast-paced, rapidly changing, cooperative work environment.
• Positive attitude
• Professional interpersonal skills for interaction with a spectrum of stakeholders such as C-Suite.
• Excellent communication skills (oral/written)
• Knowledge in Marketing automation programs
• Keeps abreast of industry best-practices and market trends.
• Sense of pride and ownership in providing excellent professional customer service, both internal and external. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.
• Handles multiple assignments and priorities yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands.
• Experience utilizing Salesforce CRM software applications.
• Positive outlook with a roll-up-the-sleeves/ hands-on approach
• Knowledge in Adobe InDesign
• Proficient in Microsoft software applications: Excel, Word, PowerPoint and Outlook.
• Strong collaborative skills; ability to work equally efficient with other team members as part of an interdisciplinary team and independently (with minimal supervision)

Travel Requirements

% of Travel Additional Details

Up to 50% Domestic Including some weekends

ADA Statement

Candidates who cannot perform one or more of these requirements due to disability will be eligible for consideration

based on whether the candidate can perform the essential functions of the position with a reasonable accommodation.

Employee Statement of Understanding

I have read and understood the position description for my position. I am able to perform all of the essential functions of

this position with or without a reasonable accommodation. I understand that I may be assigned additional functions and

backup duties that are not specified within this position description.

I agree to comply with the corporate compliance policy and all laws, rules, regulations and standards of conduct relating to

my position. As an employee, I understand my duty to report any suspected violations of the law or the standards of

conduct to my immediate supervisor.

As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to adhere to

the values in all their interactions with customers and fellow employees.