Upsell Sales Agent (Remote Position)

Medical Guardian has been named “Top Workplaces” by the Philadelphia Media Network, “Best Places to Work” by the Philadelphia Business Journal, ranked number 24 in The Philly 100 fastest growing companies, and has made the Inc. 5000 eight years in a row.

Check us out on:

The Muse https://www.themuse.com/profiles/medicalguardian

Glassdoor https://www.glassdoor.com/Reviews/Medical-Guardian-Reviews-E749526.htm

To support our growth, Medical Guardian™ is seeking high energy Upsell Sales Agent to help our customers stick with us long after the point of sale. *Uncapped commission and various shifts available.  Equipment and paid training is provided.

Shift time: 11:00am – 7:30pm EST 

Permanent residency in one of the following states is required: AZ, NV, DE, FL, GA, KY, MA, MD, MI, NJ, NY, OH, PA, SC and TX only

Required Skills:

• Initiate and complete outbound phone calls to Medical Guardian™ clients and offer additional products and services to maximize our customers’ peace of mind and desired level of protection.
• Consistently follow up with clients to ensure that Medical Guardian™ is meeting their changing personal protection needs, possibly by adding new products and services.
• Employ optimal listening and persuasive skills to identify needs, seek solutions and provide the ultimate personal emergency response solution for Medical Guardian™ clients.
• Serve as a brand ambassador by promoting the Medical Guardian™ products and providing legendary customer service.
• Demonstrate a passion for providing a superior customer experience and generating recurring monthly revenue.
• Maintain an excellent awareness and knowledge of all product information.
• Stay informed of trends in the Personal Emergency Response industry.
• Be courteous, helpful, energetic, respectful, and polite when dealing with co-workers, clients, and prospective clients.
• Meet or exceed all performance targets issued by the sales leadership team.
• Perform other duties as assigned by leadership.
• Provide feedback to management about clients and customer satisfaction.
• Work with leadership and coworkers on department issues and projects.
• Provide feedback to management about clients and customer satisfaction.

Desired Skills & Experience

• Excellent communication skills
• A passion for generating sales with sincerity and ethics.  
• A competitive spirit to meet and exceed company wide and personal sales goals.
• Proficient with computers and the ability to multi-task
• Ability to work weekends, evenings, and holidays.  
• Professional in promptness and dependability   
• Prefer BA/BS; High School Diploma or GED required
• Satisfactorily complete background / employment history investigation and drug screening

Founded in 2005, Medical Guardian is a leading provider of innovative medical alert systems that empower people to live a life without limits. A member of the National Aging in Place Council, Medical Guardian is headquartered in Philadelphia and provides support to hundreds of thousands of people across the country who are ready to take on the next chapter of life while remaining safe living in their own home. Whether it is an in-home system or a mobile device with GPS capabilities, Medical Guardian has the personal medical alert device to meet an array of needs and lifestyles. Medical Guardian has been named “Top Workplaces” by the Philadelphia Media Network, “Best Places to Work” by the Philadelphia Business Journal, ranked number 24 in The Philly 100 fastest growing companies, and has made the Inc. 5000 eight years in a row.  Here at Medical Guardian, we believe that we are doing more than selling medical alert devices; we are saving lives. Learn more about Medical Guardian by visiting www.medicalguardian.com .