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Technology Specialist - Security / AV Technician

Memphis Communications Corporation Ridgeland, Mississippi
security technician communication tools install security audio training troubleshooting smartphone .net service minded drive
March 24, 2023
Memphis Communications Corporation
Ridgeland, Mississippi

Job Description

If you’re looking for a stable, long-term career with a service-minded company, MCC may be right for you. If you are a proactive problem solver with a drive to provide a win-win solution for clients and teammates, then you might be right for MCC.

MCC is seeking a servant-minded, responsible, and energetic Technical Specialist to install and troubleshoot different Security and Audio-Visual technology solutions for our clients. This is not a behind-the-desk kind of job!

Your Role

  • Install Security or Audio Visual systems for commercial clients (low-voltage cable runs, cameras, projectors, speakers, stage lighting, video conferencing, card readers, alarm sensors, etc.)
  • Troubleshoot system malfunctions
  • Perform routine preventative maintenance
  • Balance system settings and perform minimal end user training
  • Perform software and firmware updates, create data back-up files
  • Complete equipment training certifications related to your field
  • Document all troubleshooting in company smartphone for accurate service history

Key Skills & Qualifications

  • Excellent time management & organizational skills
  • Quality Personal Character
    • High level of integrity and loyalty
    • Motivated, Willing Attitude
    • Hospitable
    • Creative and Enjoys Variety in Daily Work
    • Ability to Work Well under Time Constraints and with Little Supervision
  • Adaptable and flexible
  • Previous experience preferred, but not required (willingness to learn is key)

Essential Requirements

  • Must have *and maintain* throughout employment
    • Professional appearance and communication skills
    • Clean criminal record & drug screening
    • Clean driving record & ability to be included as authorized driver on company automobile insurance
    • Punctuality and reliability
  • Must have earned a high school diploma or the equivalent
  • Must be able to
    • Communicate fluently in English
    • Work in different outdoor and indoor work environments (unfinished construction, attics, crawlspaces, ceiling grids, finished offices, rooftops, dusty spaces, etc.)
    • Work a minimum schedule of 08:00 am – 05:00 pm, as well as be willing to travel, including spending several nights in a row out of town
    • Safely and competently use any required hand tools and/or power tools to complete troubleshooting or installation tasks
    • Competently use a smartphone, computer, desk phone, and/or other technological tools for completion of daily tasks
    • Safely lift a minimum of 55 pounds
    • Complete projects and service calls with high quality

Alignment with the MCC motto, “It’s Who We Are”

  • Constantly relevant.
  • Communication.
  • Responsive.
  • Reliable.
  • Professional.
  • If it’s to be, it’s up to me.
  • Listen first. Speak second.
  • Problem solver.
  • You are the face of MCC.
  • Positive.
  • Educated.
  • Adaptable.
  • Collective.
  • Business minded.
  • Win, win, win!
  • Driven to be the best.
  • None of us are as good as all of us.
  • Extreme ownership.
  • Subject matter expert.
  • Passionate.
  • Seek out opportunities.

Company Description

Memphis Communications Corporation was founded in 1972 and has remained a privately held company ever since. We focus on core communication systems that business will always find vital. This has allowed us to continue with double digit growth even through the toughest economies. In the past 6 years, we have opened offices in Jackson, TN, Ridgeland, MS, and Nashville, TN. For more information on the MCC story and the way we help clients thrive, please visit our website at www.mccsolutions.net.

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