Mgr Member Communications

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Mgr Member Communications

Job Description

The Manager Member Communications leads a team that creates client specific marketing plans and drives the execution of quality marketing and communication pieces, as part of an overall marketing strategy, to meet Prime Therapeutics business and member experience objectives.

Responsibilities

• Oversee the creation and customization of client specific member communication plans that will make an impact, support the brand, meet the needs of internal stakeholders and drive sales/retention of Prime s products, programs and services





• Identify, establish and maintain key internal relationships, including but not limited to Client Engagement, Business Development, and Product Marketing, as well as relationships with assigned client marketing teams to gain an intimate understanding of the client s marketing needs and strategic plans, understand Prime s position on products and initiatives and develop client specific solutions; consult on and review client specific marketing plans





• Serve as point of escalation for junior member communications account specialists and ensure appropriate collaboration across various marketing channels to cohesively deliver solutions to clients





• Lead a team of Member Communications Account Specialists to deliver on department and client priorities, manage performance and development, and consistently demonstrate Prime s leadership expectations during interactions with direct reports, cross functional, and external stakeholders





• Provide writing/editorial expertise in support of driving key messaging and marketing objectives





• Review and approve member communication pieces to ensure they align with Prime s style and corporate brand, and that Prime s position and key messages are consistent; ensure member communications are delivered on time and with minimal errors





• Define and continuously improve the communication development process (including data and printing) and other functions of the member communications account management team; identify efficiencies, process improvement opportunities and risks, and drive the implementation of improvements in partnership with leadership; manage the development, training and execution of process and definition changes to support the advancement of the Member Communication Account Management function





• Other duties as assigned

Minimum Qualifications

• Bachelor s degree in marketing, communications or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required





• 6 years of work experience in Business to Business (B2B) or Business to Consumer (B2C) marketing, including 2 years in the Pharmacy Benefit Management (PBM) or health care industry





• 1 year of leadership/people management experience





• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Superior verbal and written communication skills





• Ability to work under pressure within tight timeframes





• Strong strategic thinking and problem-solving skills





• Strong interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport and collaborate effectively across departments, internally and externally, and at all levels within an organization





• Organization and prioritization skills, strong attention to detail, and the ability to simultaneously manage multiple projects, under pressure and strict timeframes, without compromising quality





• Experience identifying opportunities for improvement and leading the implementation of process changes

Preferred Qualifications

• Advanced degree in Marketing, Business, Communications or related area of study

Minimum Physical Job Requirements

• Ability to travel up to 20% of the time





• Constantly required to sit, use hands to handle or feel, talk and hear





• Frequently required to reach with hands and arms





• Occasionally required to stand, walk and stoop, kneel, and crouch





• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds





• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Reports to Director in the Member Communications department

Potential pay for this position ranges from $91,100.00 - $145,300.00 based on location, experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​ If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].