Program Director

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys.

Position Summary

Necco has an opportunity for a career as Program Director. This role will add the most value by using the company Scorecard to drive the profit and growth of the respective program. Through a strong business acumen, sound leadership and effective cascading of strategic initiatives, the Program Director will increase employee productivity and program capacity.

You Should Be Accurately Described As

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company s success, growth, and program quality.

The Candidate Selected Will Be Responsible For The Following

Drive Program Profit and Growth

• Provides supervision, oversight and support for the program and staff
• Responsible for the financial stability and increasing capacity of the program
• Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services
• Assists with the development of business and marketing plans
• Works toward effective and efficient internal processes
• Monitor quality and completion of all administrative and clinical paperwork
• Provides oversight of authorizations of the program and maintains consistent contact with review entities
• Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies
• Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics
• Provides oversight of timely completion of all state and/or local reports.
• Provides oversight of all client records by working with clinical team leaders
• Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate
• Oversees the communication and implementation of the Necco policies and procedures
• Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.
• Oversee the placement and home assignment process as it applies to new staff

Quality Performance and Risk Management

• Ensures that all client contacts are completed as well as related paperwork within the allotted time frames
• Attends and actively participates in mandatory meetings as scheduled
• Ensures client rights as is relevant to job duties
• Ensures all staff under direct/indirect supervision has received orientation and job-related training
• Ensures staff training opportunities for continuous development
• Works with state level leadership and/or performance team regarding the record review process
• Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards
• Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect
• Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures
• Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures
• Reports any critical incidents, allegations, and/or concernsto state director or designee and team

Leadership and Staff Development

• Completes individual performance scorecards and provides clear expectations to those he or she supervises
• Assignment of mentors to those he or she supervises
• Implement, live by, and hold others accountable to Necco Corporate Culture
• Empowers supervisees to fail forward
• Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs.
• Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained

Corporate Citizen

• Practice ruthless pragmatism
• Engage in peer to peer feedback
• Know and live the Necco Corporate Culture Principles
• Embody the three essential virtues of humble, hungry and smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications

• Master s Degree preferred in a Human Services field with a minimum of two years of experience; Master s Degree required in GA or complete waiver process
• Two years of experience in a supervisory or program management role
• Required basic understanding of Medicaid documentation requirements
• Required experience working with high-risk children in a child placing and adoption organization
• Valid driver s license and 100/300/100 required auto insurance coverage
• Excellent Computer Skills along with the ability to learn new skills and/or programs
• Excellent Written , Oral Communication, and Organizational Skills
• Successful completion of all required criminal background checks
• Travel/Training Willingness

Qualifications

Education

Required

Bachelors in Human Services or related field

Preferred

Masters

Licenses & Certifications

Required

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