Work From Home - Pharmacy Customer Service Representative

[Member Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Pharmacy Customer Service Rep you'll: Be responsible for providing customer service to members of multiple benefit plans by analyzing the member's needs and by providing timely and accurate responses; Explain medical plans to members, pharmacies, and any additional verified call with whom agents work with to resolve member issues; Handle updates to members accounts, such as adding/editing basic information; Actively listen to the caller to verify what individual/department/pharmacy will need to be contacted in order to work together to resolve the issue; Adhere to all call metrics...Hiring Immediately >>