Distinguished Engineer -Software Development

Verizon Alpharetta, Georgia
engineer software software development billing verizon design architecture management pl/sql team operational cloud java
March 23, 2023
Verizon
Alpharetta, Georgia

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you'll be doing...

The Billing organization is in the middle of a multi-year program to modernize its Billing Platform from Mainframe to a Cloud based Open Systems platform while also actively working on large scale integrations. In this process, the organization is creating a center of excellence consisting of team members having Telecom Billing domain knowledge along with technology skills in Java, Python, Linux/Unix, Cassandra and AWS (C/C++). The system scope is complex due to high volume of data, text and voice usage and large bill cycles to bill our customers (e.g. Rating 4B usage records in 6 hrs, involving large customers with 2-3 million lines). The Billing platform is a key element for Consumer, B2B and enterprise customers as Verizon is looking forward to 5G Currencies and monetization. The incumbent is expected to work independently with the capacity to provide architectural decisions, technical design documents, work hand in hand with other team members for code development, follow SDLC process and apply best practices to manage stakeholder expectations for ongoing success. The Incumbent will also play a critical role coordinating with VZI and GDM resources for new application- development activities and continuous application support for BAU effort.

  • Leading the architecture and design for the Billing services development and support functions Profile management, Adjustments, Payments, Loan management, Billing APIs, etc.
  • Leading the architecture and the design for the large integration programs to successfully integrate into the VISION 2.0 suite of applications.
  • Leading the design and architecture of all the Billing outbound interfaces that goes out to the various external systems such as Bill print vendor, Data warehouse, Revenue Assurance, Settlements and System of insights etc..
  • Leading the Security & Vulnerabilities Risk management efforts for the Rating & Billing platform to bring the risk score down to zero or acceptable risk level, and maintain the zero/acceptable going forward.
  • Leading the architecture to migrate the On-Prem based Rating & Billing Platform into the Cloud based architecture.
  • Interacting and guiding development resources spread across multiple physical locations (onshore and offshore).
  • Partnering with the Revenue Assurance team to validate the bills to 99.99% accuracy.
  • Partnering with CXP and SOE Teams to come up with the design and implementation of interfaces between applications and ensure 100% flowthrough & NSA/SRE complaint.
  • Designing solutions based on trade-offs in cost, performance, reliability and security, and be able to partner with the Network, business and other IT teams.
  • Driving the development to enable 5G roll out and market launches.
  • Exercising deep understanding of the Verizon Wireless Billing and its product structure along with deep knowledge on complex algorithms in End of Cycle processing.
  • Architecting, designing and developing any new enhancements to Usage Processing and Prepay Finance Services applications as part of Business and Marketing growth efforts.
  • Developing, implementing and managing the processes for maximizing operational efficiency, profitability and key application throughput measures.
  • Resolving all operational issues within the SLA by performing post production application validation and triaging, identify a remedial plan, and help in recovery management.
  • Monitoring key metrics and develop action plans for Operations Management.
  • Developing and introduce new proposals and technology to enhance business productivity including automation, process & business enhancements.
  • Collaborating with functional units of an organization to integrate new or existing services.
  • Maintaining a positive trust relationship with key stakeholders across the upstream and downstream applications and Business teams.
  • Coordinating War room efforts by active collaboration with Dev Team/s.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we're looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in JAVA/J2EE, Kibana, Grafana, Unix/Linux, Shell scripting, PL/SQL, Java, Spring Boot, Pl/SQL.

Even better if you have one or more of the following:

  • Master's Degree in Computer Science.
  • Experience in JAVA/J2EE, Kibana, Grafana, Unix/Linux, Shell scripting, PL/SQL, Java, Spring Boot, Pl/SQL.
  • C/C++ experience.
  • Experience with databases such as Oracle/Cassandra/MySQL.
  • Experience in the technology-industry, as part of development/operations support services.
  • Experience driving the definition and execution of the next generation cloud ready billing platform.
  • Ability to manage high volume bill processing (2M+ Customer Bill /day) and design solutions to scale up for the future growth of IOT & 5G.
  • Experience in various phases of Software Development Life cycle, managing the different Production issues and planning for proper resolution.
  • Experience working with Application Leads and other business partners to ensure smooth work operations.
  • Strong communication skills and problem solving skills.
  • Ability to come up with strategic solutions to effectively address operational issues by Architectural Changes or Automation.
  • Ability to achieve operational objectives within defined SLAs.
  • Knowledge of software development industry concepts, SDLC Methodologies, tools and techniques.
  • Experience of leading complex programs in product space with best quality.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.


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