Community Engagement Manager

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

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  Impact - The work you do here matters to millions.
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  Growth - Philadelphia is growing, why not grow with it?
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  Diversity & Inclusion - Find a career in a place where everyone belongs.
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  Benefits - We care about your well-being.

Agency Description

The Office of Arts, Culture and the Creative Economy (OACCE) closes the gap in access to quality cultural experiences and creative expression through the support and promotion of arts, culture and the creative industries; connects Philadelphians to enriching, arts-infused experiences; links local artists and cultural organizations to resources and opportunities; and preserves the City’s public art assets.

OACCE seeks a full time Community Engagement Manager who will be responsible for developing and implementing strategies to enhance participation and awareness of OACCE’s arts and cultural programs, opportunities, and resources. This role is vital to engage Philadelphia residents, artists, and cultural organizations.

Essential Functions

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  Ensure that Philadelphians and stakeholders are aware and well-informed OACCE’s programs and impact.
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  Manage media relations by serving as the point of contact for all press inquiries and interview requests. Act as liaison for communications officers from both external agencies and internal departments, including the Mayor’s Communications Office.
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  Write all press materials, quotes and speaking points for leadership, and language for ceremonial documents.
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  Responsible for planning press events for OACCE.
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  Lead strategic communications including copy writing and editing for OACCE programs, developing external content like e-newsletters, and creating presentations for community engagement events and meetings.
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  Manage public affairs and policy to garner public and stakeholder support for OACCE’s mission. This includes developing regular and annual reports about OACCE’s impact, drafting long-term planning documents, and creating materials that demonstrate OACCE’s value.
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  Collaborate with the Digital Engagement & Event Specialist to develop and implement an integrated communications plan that maximizes the visibility of OACCE and its programs.
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  Complete other duties as needed.

Competencies, Knowledge, Skills and Abilities

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  Knowledge of the Philadelphia arts and culture sector.
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  Excellent communication skills (both written and verbal).
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  Proficiency with Microsoft Office Suite, especially Microsoft Word and PowerPoint.
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  Proficiency with marketing technology tools such as Mailchimp, Canva, and WordPress.
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  Has a passion for public engagement, multi-platform storytelling, and demonstrates a knowledge of communications strategies that engage Philadelphians and cultural organizations.
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  Pro-active, self-directed, and show an enthusiasm to take on new projects.
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  Ability to multi-task and monitor multiple projects simultaneously.
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  Experience in translating complex metrics into accessible and engaging reports.
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  Ability to effectively work under pressure to meet deadlines.
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  Capacity to work independently and collaboratively as part of a team.

Bachelor’s Degree or equivalent educational experience is preferred. The ideal candidate will have a minimum of 4 years of experience in strategic communications, media relations, and writing.

Must be a Philadelphia resident. Must have valid driver’s license. Candidate must pass a background check. Must be able to work a hybrid combination of remote and on-site in City Hall, Room 116.

Position requires a high level of mental concentration and commitment. Position requires some travel to OACCE special events within Philadelphia County.

TO APPLY: Interested candidates must submit a cover letter, writing sample and resume.

Salary Range: $60,000 - $70,000

Did you know?

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  We are a Public Service Loan Forgiveness Program qualified employer
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  25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
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  We offer Comprehensive health coverage for employees and their eligible dependents
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  Our wellness program offers eligibility into the discounted medical plan
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  Employees receive paid vacation, sick leave, and holidays
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  Generous retirement savings options are available

• The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx