Electroforce Applications Support Engineer

Waters Corporation New Castle, DE
applications support engineer technical engineering sales team management tissue test instruments instrumentation product management management engineering
December 12, 2022
Waters Corporation
New Castle, DE
FULL_TIME

Overview

TA Instruments Applications Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on TA’s product lines. As an Applications Engineer you’ll join a team of specialists that are committed to ensuring TA’s world-renowned support for our customers who utilize our scientific instrumentation. In this role, you’ll have the opportunity to work with multiple disciplines including; Sales, Service, Product Management, and Engineering supporting our customers both pre- and post-sale. Whether you are running samples, teaching training courses, giving technical seminars, or doing other tasks to support our worldwide business you’ll find new and exciting challenges daily.

Typical tasks of the position include, but are not limited to



  • Provide technical expertise to support worldwide technical sales representatives on pre- and post-sales activities for the biomaterials characterization and tissue engineering market segments


  • Fulfill role as back-up technical expert for engineered materials (non-biomedical) applications.

  • Perform demonstrations and conduct feasibility tests to characterize customer samples with appropriate data analysis, report authoring and presenting.

  • Provide application specific test protocol development support for TA ElectroForce customers.

  • Providing technical advisement and recommendations of the appropriate test solutions to prospective customers

  • Develop and deliver customer training programs in the form of hands-on laboratory sessions, lectures, application notes and tutorial videos.

  • Participation in conferences and tradeshows, including presenting technical papers.

  • Collaborate across functional groups, including product management, engineering, sales and service, to provide customer and industry insights.

  • Maintain applications lab facilities

  • Domestic and International travel is required (30%-40%)


The successful candidate will have a combination of knowledge, skills, and experience that would include the following



  • Bachelors degree or advanced degree from an accredited university in Mechanical, Biomedical or Chemical Engineering with a focus on Tissue Mechanics, Tissue Engineering and/or Medical Devices.

    • Masters or PhD is a plus


  • Minimum of 3-4 years’ of relevant industrial experience.

  • Has a solid understanding of mechanical testing and instrumentation.

  • Prior experience with ElectroForce test instruments and WinTest software a plus

  • Strong interpersonal and presentation skills.

  • Ability to travel by both air and ground carrier. Both domestically and internationally.(~40-50%)


Company Description


Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   


 


Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.   


 



 


Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 


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