Sales Engineer
China Telecom Americas Corporation
Los Angeles, CA
sales
engineer
technical
sales
design
technical requirements
engineer
technical liaison
team
operations
solution
advisor
phase
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January 24, 2023
China Telecom Americas Corporation
Los Angeles, CA
Description Summary:
The Sales Engineer will be the technical liaison and key advisor working closely with the team�s Sales Managers and Network Operations to ensure customer requirements are met during the pre-sales phase. Pre-sales activity includes but is not limited to, support in contract bids and network solution design. The Sales Engineer is also recognized as the product advocate, assisting in streamlining support processes of CTA products and Services.
Major Tasks & Responsibilities:
Serve as a primary technical liaison for sales managers, customers, pricing team, project managers and Network Operations
Aggregate customer�s technical requirements directly through sales, or through a customer visit, and design a solution around those requirements
Identify technical solutions and define technical requirements for service implementation, understanding customer�s existing network, key locations and technical needs
Present, demonstrate and communicate the technical capabilities of the Company network and associated products and services
Present the technical design/RFP in a complete and well-illustrated fashion to the appropriate sales representatives and/or customer
Keep the sales force appraised of technical updates, and similarly keep the network group and product development teams aware of forthcoming technical requirements
Conduct product and resource check with China Telecom Provincial organization as well as CT Headquarters
Utilize existing IT software (BSS, CRM etc).
The Sales Engineer will be the technical liaison and key advisor working closely with the team�s Sales Managers and Network Operations to ensure customer requirements are met during the pre-sales phase. Pre-sales activity includes but is not limited to, support in contract bids and network solution design. The Sales Engineer is also recognized as the product advocate, assisting in streamlining support processes of CTA products and Services.
Major Tasks & Responsibilities:
Serve as a primary technical liaison for sales managers, customers, pricing team, project managers and Network Operations
Aggregate customer�s technical requirements directly through sales, or through a customer visit, and design a solution around those requirements
Identify technical solutions and define technical requirements for service implementation, understanding customer�s existing network, key locations and technical needs
Present, demonstrate and communicate the technical capabilities of the Company network and associated products and services
Present the technical design/RFP in a complete and well-illustrated fashion to the appropriate sales representatives and/or customer
Keep the sales force appraised of technical updates, and similarly keep the network group and product development teams aware of forthcoming technical requirements
Conduct product and resource check with China Telecom Provincial organization as well as CT Headquarters
Utilize existing IT software (BSS, CRM etc).
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