Director of Operations

Confidential South San Francisco, CA
director operations warehouse management operations fulfillment team growth people departmental evaluating warehouse operations order fulfillment
February 28, 2023
Confidential
South San Francisco, CA
FULL_TIME

Director of Operations

Seeking an individual who has experience in a food distribution fulfillment facility managing more than 60 people.. Utilize KPI's, Process improvements, Lean management, Use Strong leadership skills to empower team and have an ownership mentality..

Fluent in Spanish a plus

Requirements

  • Oversee and manage overall operations within a 30,000 sq. ft facility including implementing new processes where needed and improving existing operational processes when needed.
  • Report directly to owner of company.
  • Ensuring all employees are trained and follow all Standard Operating Procedures
  • Establishing employee schedules
  • Ensuring compliance with all federal, state, local and customer required safety requirements
  • Conducting regularly scheduled team meetings
  • Communicating effectively and maintaining relationships with subordinates, management,
  • contractors, and customer representatives
  • Analyzing, revising, and implementing changes to SOPs to achieve defined company goals and profitability
  • Establishing, tracking, and monitoring departmental KPI’s
  • Consistent modeling professionalism and adherence to company values and goals
  • Ensuring cleanliness and housekeeping
  • Approving special requests affecting the warehouse and communicating the needs to the warehouse staff
  • Managing departmental expense budget to within guidelines and preparing capital requests when needed
  • Coordinating with office staff on a regular basis to ensure all requirements, needs, and service expectations are met
  • Evaluating and recommending automation and technology solutions to improve efficiencies and accuracies
  • Scaling warehouse operations consistent with our growth strategies
  • Proactively employing strategies to mitigate and avoid errors
  • Responsibilities Reviewing, developing and implement warehouse SOP’s related to production
  • Evaluating, defining and documenting all warehouse operations
  • Creating scheduling and staffing plan
  • Supporting the growth of the company as it relates to onboarding and supporting new customers and growth into new markets
  • Gathering necessary information to analyze current efficiencies and recommend opportunities for improvement (time studies, customer feedback)
  • Ensuring things are done in an efficient and cost-effective manner
  • Maintaining focus on timely and accurate order fulfillment
  • Maintaining, purchasing and upkeep of all warehouse facility and needs
  • Managing subtenants

Qualifications

  • Minimum 10 years experience in warehousing, shipping or order fulfillment
  • Minimum of 5 years supervising team of warehouse staff
  • Ability to communicate and interact effectively with multi-functional and diverse backgrounds
  • Experience with warehouse management systems
  • Comfortable in small company environment with broad job responsibilities
  • Self Starter
  • Problem Solver
  • Excellent time-management skills
  • Accuracy and attention to detail a must
  • Proven ability to execute and implement changes and improvements
  • Excellent planning, time management, collaboration, decision making and organizational skills
  • Must be able to manage and prioritize competing deadlines
  • Proven success in management of people
  • Strong interpersonal skills including diplomacy and patience required

Job Type: Full-time

Pay: $129,026.50 - $147,942.81 per year

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Experience:

  • Warehouse management: 5 years (Preferred)
  • Food industry: 3 years (Preferred)
  • using KPI's: 3 years (Preferred)

Work Location: One location


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