Director of Operations
Confidential
South San Francisco, CA
director
operations
warehouse
management
operations
fulfillment
team
growth
people
departmental
evaluating
warehouse operations
order fulfillment
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February 28, 2023
Confidential
South San Francisco, CA
FULL_TIME
Director of Operations
Seeking an individual who has experience in a food distribution fulfillment facility managing more than 60 people.. Utilize KPI's, Process improvements, Lean management, Use Strong leadership skills to empower team and have an ownership mentality..
Fluent in Spanish a plus
Requirements
- Oversee and manage overall operations within a 30,000 sq. ft facility including implementing new processes where needed and improving existing operational processes when needed.
- Report directly to owner of company.
- Ensuring all employees are trained and follow all Standard Operating Procedures
- Establishing employee schedules
- Ensuring compliance with all federal, state, local and customer required safety requirements
- Conducting regularly scheduled team meetings
- Communicating effectively and maintaining relationships with subordinates, management,
- contractors, and customer representatives
- Analyzing, revising, and implementing changes to SOPs to achieve defined company goals and profitability
- Establishing, tracking, and monitoring departmental KPI’s
- Consistent modeling professionalism and adherence to company values and goals
- Ensuring cleanliness and housekeeping
- Approving special requests affecting the warehouse and communicating the needs to the warehouse staff
- Managing departmental expense budget to within guidelines and preparing capital requests when needed
- Coordinating with office staff on a regular basis to ensure all requirements, needs, and service expectations are met
- Evaluating and recommending automation and technology solutions to improve efficiencies and accuracies
- Scaling warehouse operations consistent with our growth strategies
- Proactively employing strategies to mitigate and avoid errors
- Responsibilities Reviewing, developing and implement warehouse SOP’s related to production
- Evaluating, defining and documenting all warehouse operations
- Creating scheduling and staffing plan
- Supporting the growth of the company as it relates to onboarding and supporting new customers and growth into new markets
- Gathering necessary information to analyze current efficiencies and recommend opportunities for improvement (time studies, customer feedback)
- Ensuring things are done in an efficient and cost-effective manner
- Maintaining focus on timely and accurate order fulfillment
- Maintaining, purchasing and upkeep of all warehouse facility and needs
- Managing subtenants
Qualifications
- Minimum 10 years experience in warehousing, shipping or order fulfillment
- Minimum of 5 years supervising team of warehouse staff
- Ability to communicate and interact effectively with multi-functional and diverse backgrounds
- Experience with warehouse management systems
- Comfortable in small company environment with broad job responsibilities
- Self Starter
- Problem Solver
- Excellent time-management skills
- Accuracy and attention to detail a must
- Proven ability to execute and implement changes and improvements
- Excellent planning, time management, collaboration, decision making and organizational skills
- Must be able to manage and prioritize competing deadlines
- Proven success in management of people
- Strong interpersonal skills including diplomacy and patience required
Job Type: Full-time
Pay: $129,026.50 - $147,942.81 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- Warehouse management: 5 years (Preferred)
- Food industry: 3 years (Preferred)
- using KPI's: 3 years (Preferred)
Work Location: One location
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