Enrollment Services Advisor II - Now Hiring

University of Texas at Dallas Remote
enrollment services advisor community education travel remote advisor recruiting enrollment services admissions people tuition team
February 2, 2023
University of Texas at Dallas
Richardson, TX

Posting Details

Posting Details

Posting Number

Position Title
Enrollment Services Advisor II

Functional Title


Salary Range
$35,568 - $44,000 (commensurate with experience)

Pay Basis

Position Status
Regular full-time


Position End Date (if temporary)

Posting Open Date

Posting Close Date

Open Until Filled

Desired Start Date

Job Summary
Are you interested in helping students achieve their goal of a college education? Do you enjoy traveling, and meeting and interacting with new people? Are you looking for a rewarding and challenging opportunity in higher education that provides a hybrid work schedule, employee tuition benefits, and a comprehensive benefits package? If so, apply now to join our team!

Enrollment Services Advisor II participates in the aggressive recruitment strategy supporting the Office of Admissions' objective of identifying, recruiting, and contributing to increasing the population of admitted and enrolled students who will be actively involved in the educational and research programs at UT Dallas. Advises prospective and admitted students on admission requirements, academic programs, and financial aid. Participates in day-to-day Advisor activities as assigned and travels during the workday, evenings, and weekends as necessary for work.

Minimum Education and Experience

Bachelor's degree. At least one year of advising, recruiting or sales experience. Excellent organizational skills; proficient in MS Office products and the ability to learn other software programs; detail oriented, accurate and ability to prioritize information in a timely manner; strong communication skills; written, oral, active listening and interpersonal skills; work effectively in team situations; proactive in identifying potential issues; demonstrate computational ability; ability to investigate, analyze and interpret data or information for accuracy and completeness in order to make informed decisions; ability to work on several tasks at one time; ability to make quality decisions based on available information; ability to respond effectively in a variety of situations; ability to improve performance by doing new things; ability to plan, coordinate, schedule, direct and monitor tasks, activities and assignments to effectively complete a project; understand cross-cultural communication needs and respond accordingly; demonstrate understanding of UT Dallas' strategic plan. Extensive travel required; evenings and weekend work required.

Preferred Education and Experience

Essential Duties and Responsibilities

  • Increase the number of qualified enrolled students by: aggressively communicating with and servicing a dynamic population of prospects, applicants, and admitted students; providing exemplary customer service via phone, e-mail, CRM systems, and in-person counseling, responding to inquiries within 24 hours; and disseminating information relative to admission, scholarship, and financial aid to prospective undergraduate students in an ethical manner to ensure confidentiality and FERPA compliance.

  • Coordinate travel schedule and assignments and maintain accurate records of all expenses. EXTENSIVE TRAVEL, INCLUDING OVERNIGHT TRAVEL, AND EVENING AND WEEKEND WORK ARE REQUIRED IN THIS POSITION.

  • Develop and maintain recruiting plan for assigned territory.

  • Develop relationships with community partners and high school faculty, administration, and staff to provide and exchange information and to enhance the counseling and advisement of students considering/planning to attend UT Dallas.

  • Stay current on federal, state, and institutional policies and procedures as well as university degrees, majors, programs, research, and admission requirements.

  • Review applications and admit freshman and transfer students.

  • Participate in all assigned training, meetings, and events.

Physical Activities

Working Conditions

Additional Information

Remote Work Notice
A hybrid remote work schedule may be available. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required upon employment, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be canceled at any time.

Who We Are
The University of Texas at Dallas is a top public university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. As a charter member of SEA (STEMM Equity Achievement) Change, UT Dallas fosters an environment where members of our community are welcomed, treated fairly, and supported in the pursuit of excellence.

What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We offer a competitive benefits package, including medical, dental, vision, paid time off, life and disability insurance coverage, and retirement plans. We also offer tuition assistance, professional development opportunities, employee wellness programs, and much more. Visit for more information.

About Us
Diversity of people, ideas, and perspectives is crucial to UT Dallas' mission and vision, and we are committed to providing an educational, working, and living environment that is welcoming, respectful, and inclusive of all members of our community. Our Office of Diversity, Equity, and Inclusion promotes a variety of programs and initiatives to cultivate acceptance and belonging for all members of the campus community. We are ranked among the "Best of the Best Colleges" for LGBTQ Inclusion by Campus Pride. LilyPad lactation facilities are available across campus for private use by nursing parents. The University currently supports nine Employee Resource Groups (ERGs) composed of staff and faculty of various identities along with advocates and allies. UT Dallas prohibits unlawful discrimination against a person based on race, color, national origin, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, and veteran status. Visit and for more information.

Special Instructions Summary

Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the . For inquiries regarding nondiscrimination policies, contact the .

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