Technical Support Specialist
Robert Half
Mankato, Minnesota
technical
technical support
technical
help desk
analyst
technical issues
operating
operating systems
software
hardware
troubleshooting
manufacturing
email
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November 25, 2022
Robert Half
Mankato, Minnesota
Description
Robert Half is hiring a Help Desk Analyst to support local and field users at a rapidly expanding company in the Manufacturing industry. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Mankato, Minnesota area and is a full-time opportunity.
What you get to do every day
Robert Half is the world s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity even on the go.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit
� 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, you re agreeing to
Robert Half is hiring a Help Desk Analyst to support local and field users at a rapidly expanding company in the Manufacturing industry. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Mankato, Minnesota area and is a full-time opportunity.
What you get to do every day
- Assist and follow up on technical help tickets submitted via phone, email, and walk-ups
- Diagnose recurring technical issues and implement solutions to address the root of the problems
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
- Independently investigate and implement solutions to technical issues
- User administration and bug fixing in a client-server environment
- Excellent problem-solving skills
- Background in installing and configuring operating systems, networked and local printers, and business applications
- Experience with Onsite Support
- Foundational knowledge in Resolve Technical Problems
- Network Connectivity experience preferred
- Hardware Installation experience
- Demonstrated knowledge of Hardware Troubleshooting
- Adeptness in Basic Network Troubleshooting
- Provide Technical Support experience
- Basic networking concepts
- Good understanding of IT support ticketing systems
Robert Half is the world s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity even on the go.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit
� 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, you re agreeing to
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