Customer Service Representative (Dental Benefits) - Remote Nebraska

Ameritas Remote
customer service customer service representative service representative representative dental remote customer service insurance dental volunteering assets people worry
February 1, 2023
Ameritas
Nebraska
Class starting February 27, 2023, to work Remotely in Nebraska!

Starting pay of $15/hr; promotional opportunities available in as little as 6 months!

If you know what excellent customer service looks like apply now! No previous insurance industry experience required.



At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health, and financial security. When lives are fulfilled, our mission is fulfilled.



Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty. This position will communicate with providers for verification of insured eligibility, plan provisions, or other pertinent information regarding Dental insurance benefits.




What you do


* Exceed standards of customer service through timely, courteous, and diplomatic handling of customer interactions.
* Communicate effectively with dental professionals
* Mandatory overtime may be required, as needed.
* Meet area production standards and Group metrics
* Other duties as assigned



What you bring


* High school diploma or equivalent.
* 0-2 years of related experience
* Contact center or customer service experience and dental office or insurance experience helpful, but not required.
* Excellent verbal and written communication skills.
* Demonstrates initiative when assessing situations.
* Proficient use of computer systems and keyboarding skills.



What we offer


* Hiring/Retention Bonuses up to $850!
* Competitive starting wage of $15 per hour
* Annual Short-Term Incentive (Bonus) Plan
* Comprehensive Medical, Dental, and Vision insurance
* 401(k) Retirement plan with a company match of up to 3%
* Time off to care for yourself and others
* Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
* Being a mutual-based organization, the return on our investment goes back into the company to benefit our members/customers.
* We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities.
* Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, and career development opportunities.



An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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