Office Technology Specialist
Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.
Get Hired, Get PAID!
Now offering a $1500 sign-on bonus for all direct service reqs! $500 payable on start date and additional $500 increments paid at 3 months and 6 months!
*(Employee must hit 3 month and 6 month of hire to receive additional pay-outs)
Position Objective
Essential Job Functions
Performs full range of on-site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal and customer call assistance.
Manages territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction.
Develops inventory management skills with assistance to provide cost effective service to our customers.
Perform preventive maintenance and adjustment of multi-function printers (MFP).
Repair MFPs and copiers at the site location. Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing and adjustment.
Troubleshoot equipment to determine the cause of malfunctions. Research the current cost of replacement equipment and recommends repair or replacement of the equipment.
Provide sales support as required.
Accurately and timely account for time spent on each project. Timely completion of expense reports.
Must follow the policies and procedures set forth by KMBS and the customer.
Competencies (Knowledge, Skills and Abilities)
Applicant must possess some knowledge of computers and electronics, Computer/Digital Technology or related fields.
Scope of Model Knowledge: B&W digital copier, printer and fax repair.
Skilled on 4 segments and low-end color copiers, preferred.
High degree of initiative.
Exceptionally skilled in organization, attention to detail and effective prioritization of duties.
Ability to work independently and as part of a team.
Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations.
Experience, Educational Reqts and Certifications
2-4 years of experience related to technical/repair and networking of business equipment.
High School diploma or GED required and Technical School graduate or equivalent experience.
A+ and/or N+ Certification a plus.
Konica Minolta Offers:
- Outstanding benefits package (including medical, dental, vision, life insurance)
- 401(k) plan with matching company contribution
- Generous holiday and paid time off schedules
- Ongoing professional development training
- Visible, exciting work supporting sales of cutting edge technology and workflow solutions.
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes Best-In-State Employers 2021, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards. At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.