Digital Program Director

Specialized Knowledge, Skills, and Abilities

• Proven track record of building complex relationships and partnerships that generate high value





• Corporate leadership background and varied experience across different verticals.





• A leader with executive presence





• Curiosity, a can-do attitude, and the ability to learn quickly and thrive in a complex, dynamic environment





• Familiar with the Digital Strategy Engagement approach and the Software Development lifecycle and an understanding of the support components, integrations, and various applications





• Self-starter with outstanding organizational skills and ability to track multiple project deliverables with minimal direction





• Strong analytical and creative problem-solving skills





• Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities; i.e. Managing to the fixed scope and date scenarios





• Strong command of solutions for business operations, technology, processes, and challenges





• Excellent estimation abilities in scoping work in a highly complex environment.





• Excellent problem solving, organizational, decision-making, written, oral and interpersonal skills.





• Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams in a highly compelling, persuasive, fact-based manner.





• Highly skilled at working cross-functionally with technology, service, marketing, and product teams to create, implement and evolve solutions to drive tangible, measurable client results.





• Experience with Agile development practices leading multiple teams





• Experience with project financials and understanding P&L

Working conditions

• Travel as needed to customer sites up to 30% (POST-COVID)

Want to learn more about Consulting Services? Check us out on our platform: www.wwt.com/consulting-services

How about Digital? www.wwtdigital.com

What else do you need to know?

• Actively engaged in account growth opportunities for both digital and cross-channel WWT offerings.





• Advise client executives in meeting objectives and overcoming challenges tied to projects.

Partner with the internal delivery organization(s) to deliver profitable engagements that create value for both the clients and WWT, with meaningful business outcomes

• Direct complex digital technology programs across WWT teams (Application Services, Cloud and Business Analytics as an example) that may have a stake in the project





• Be the primary program and account level financial leadership and accountability in meeting project budget expectations and growth goals month over month and year over year.





• Partner with WWT Digital leadership to bring the most value in helping to achieve customer goals





• Coordinate with a geographically dispersed workforce.





• Coordinate with Digital Strategists, Project Managers, Delivery Leads, External Consultants, Vendors, and other WWT SME's on reporting, delivery updates, etc.

Serve as the single point of WWT accountability for account health and business performance

• Be the point-of-contact for any issues around quality delivery 





• Coordinate service delivery across all WWT stakeholders





• Provide regular status and financial reporting

Lead and coach WWT teams to ensure key client deliverables are exceeding client expectations and delivery commitments

• Work with integrated lead team members to effectively communicate design, architecture, data analysis, roadmap recommendations to customers.





• Manage WWT team across the lifecycle (pre-sales, strategy to delivery, launch, and continued post planning of the engagement.

Identify and pursue opportunities that create additional value for clients and WWT

• Utilize industry best practices while fully understanding the client goals while educating around industry challenges





• Proactively providing solutions and ideas





• Create thought leadership collateral or deliver key presentations for internal or external audiences

Partner with sales and delivery teams to identify robust offerings that can scale both vertically and horizontally

• Bring forward industry leadership and best practice solutions





• Help create re-usable customer-facing collateral

Education

• Bachelors (4 years) degree in a relevant field (business, engineering, MIS, etc.)





• Masters or MBA, desirable but not required

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program





• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement





• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement





• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Preferred locations: PA, GA, MO, CA, WA, and potentially others.

Diversity, Equity, and Inclusion are more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Differently abled

WWT has a vaccine requirement for all its U.S. workforce. All new hires must be fully vaccinated before starting at WWT. Appropriate religious and medical accommodations will be made and can be discussed in the pre-hire process.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.