Solutions Architect (Remote)
As a Solutions Architect at Drata, you are a customer-facing technical expert for the world's most advanced security and compliance automation platform. SAs execute within the Customer Success function at Drata and work closely with Engineering to drive fast and smooth audit readiness programs, create and deliver best practices for a broad range of complex integrations and APIs, and advocate on behalf of customers' needs for a rapidly growing platform. You'll build trust and empathy with Drata's customers as you help connect their infrastructure, diagnose and remediate gaps, and advise them toward a continuous and self-sufficient compliance posture.
What you'll do:
- Be a technical expert on Drata's entire platform, covering third-party integrations via APIs and webhooks, desktop applications, logging, database architecture, scripting, and documentation
- Lead customer interactions with CEOs, CTOs, CISOs, IT directors, and other security and compliance teams to ensure a clear path toward achieving success with multiple security, governance, risk, and compliance frameworks
- Develop deep and broad knowledge of critical systems affecting security including Google Workspace and GCP, Microsoft 365 and Azure, GitHub, JIRA, MDMs, multiple HRIS and background check providers, and others
- Stage, reproduce, and document platform behavior and customer issues to lead to quick resolutions, bug tickets, and new feature requests
- Partner with Customer Success and the Sales to demonstrate and show value while solutioning best practices for unique and varying technical configurations
- Research and present on competitive advantages and risks, evolving integration platforms, and enhancements that lead directly to more automation and transparency for customers
- Work side-by-side with developers and QA engineers to bring the voice of the customer to feature development, and get your hands dirty in the code
What you'll bring:
- 2-5 years of post-sales experience in a Solutions Architect, Technical Account Manager, Customer Success Engineer, or equivalent position, ideally in B2B SaaS
- Client facing experience required
- Hands-on development experience in AWS, GCP, Azure, Heroku, Digital Ocean, or equivalent large-scale infrastructure systems
- Working knowledge of desktop applications and machine architecture on Windows, Mac, and Linux devices (including Chrome OS)
- Extensive experience with REST APIs and JSON
- Consultative or development experience with JavaScript, TypeScript, ReactJS, Python, and Bash, Shell, and/or Unix scripting
- Exceptional verbal and written communication skills, and comfort with leading (potentially solo) presentations, training, and debugging sessions with CTOs and business users
- Past experience working hand-in-hand with Sales, Sales Engineering, Customer Success, and Partner Integration teams
- A demonstrated track record of trust and influence with Product Management, Engineering, QA, and Security teams
Benefits:
- Health & Wellness: 100% coverage for medical, dental, and vision plans - for employee and dependents + on demand health care concierge
- HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care
- 100% paid short and long term disability plus life + AD&D benefits
- Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities
- Flexible Time Off: Flexible vacation policy for strong, fully charged batteries
- 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child
- Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
- Charitable Giving Program: Up to $500 match for qualified charities
- 401K: Reach your financial goals while reducing your taxes
This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are set forth below.
Tier 1: $110,500 - $136,500
Tier 2: $99,450 - $122,850
Tier 3: $88,400 - $109,200
You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone's leveling and compensation including a candidate's professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.
Please continue to apply if you are unsure that you fit into our compensation structure.
Drata is on a mission to help build trust across the internet.
Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company's security controls, while streamlining compliance workflows end-to-end to ensure audit readiness.
We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We've felt firsthand how burdensome achieving and maintaining a strong security and compliance posture can be at a fast-growing company. It's a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time.
Our team of SaaS, security, compliance, and audit experts have built a better way - with automation.
Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.